Vineet Verma
Edmonton,CA
Summary
Banking Industry professional with experience of working in sales and operation department in the bank branch. My career has seen me hold various positions in sales and operation departments playing team roles and managing big teams. Throughout my career, I have demonstrated my ability to lead and manage teams effectively, exceeding budget targets and receiving accolades for my performance. I pride myself on my active listening, critical thinking, and problem-solving skills, which have allowed me to handle high-pressure situations and deliver exceptional customer service.
Forward-thinking Bank Manager adept at managing teams of 35 employees with 14 direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams.
Overview
20
20
years of professional experience
Work History
Zonal Credit Manager (CMII)
ICICI Bank Ltd
11.2015 - 03.2024
- Served as Chief Manager (Gr 2) at ICICI Bank Ltd, and successfully managed mortgage and other retail loan underwriting and led team of 35 employees
- Implemented strategies to achieve business targets and deliver excellent customer service
- Ensured compliance with regulatory requirements and implemented efficient processes and procedures
- Additionally, analyzed market trends and customer needs to identify opportunities for business growth.
- Work cross-functionally with sales, management, and other departments to maintain effective operations.
- Investigated and evaluated customers for creditworthiness and potential risk factors.
- Developed strong relationships with clients through professional communication and timely resolution of credit issues.
Senior Manager
Canara Bank
08.2014 - 10.2015
- Served as Senior Manager at Canara Bank Mid corporate branch at Ludhiana, provided strong leadership to enhance team productivity and morale.
- Giving staff training, maintaining stocks of application forms, cards, dealing with customer grievances was part of job.
- Managing branch business of Rs 8.6 Bn. with Deposit of Rs 3.5 Bn and Credit of Rs 5.1 Bn.
- Achieved business growth of 21% in one year on YOY basis.
- Managed team of 16 employees with8 directly reporting to me.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
Manager
Punjab National Bank
05.2013 - 06.2014
- Maintaining inventory reports of forms, cheque books, various cards and reporting to seniors
- Customer care and handling grievances with management of approximately 25 incoming calls, emails per day from customers.
- Streamlined operations and prioritized tasks, allowing staff to increase revenue by 25%.
- Onboarded new employees with training and new hire documentation.
- Developed strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Business Specialist
Punjab National Bank
01.2004 - 05.2013
- Liaison officer for Industrial corporate which apply for banking Liability products like chequing accounts, mutual funds and asset products like Cash credit Limits, Machine term loans.
- Increased Business of Punjab National Bank Industrial Area Branch by 230%.
- Contributed in increasing small business lending targets of region and helping it achieving priority sector goals constantly in years 2005-2008.
Education
PGDBA Finance - Banking And Finance
Symbiosis Centre For Distance Learning
Pune, India01.2011
Certified Associate of Indian Institute of Banking -
Indian Institute of Banking And Finance
Mumbai, India01.2009
Bachelors of Engineering -
Chottu Ram State college of Engineering
Murthal, India01.2000
Skills
- Microsoft Office
- Communication Skills
- Credit Risk Analysis
- Client Relationship Management
- Time Management
- Critical thinking and problem solving
- Leadership
- Team Management
- Team Work
- Ability to Work Under Pressure
- Strategic Planning
- Operations Management
- Cross-functional Team Coordination
Languages
English
Native or Bilingual
Punjabi
Professional Working
Hindi
Native or Bilingual
Hobbies and Interests
- Photography
- Philosophy
Hobbies
- Painting
- Photography
Certification
Certified Associate of Indian Institute of banking and Finance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 35 staff members.
- Received appreciations from the customers for services I provided.
- Used Microsoft Excel to develop Stock statement, Insurance tracker spreadsheets.
Work Preference
Work Type
Full TimeWork Location
On-SiteHybridRemoteImportant To Me
Work-life balanceCompany CultureCareer advancementHealthcare benefitsFlexible work hoursPersonal development programsStock Options / Equity / Profit SharingTimeline
Zonal Credit Manager (CMII)
ICICI Bank Ltd
11.2015 - 03.2024
Senior Manager
Canara Bank
08.2014 - 10.2015
Manager
Punjab National Bank
05.2013 - 06.2014
Business Specialist
Punjab National Bank
01.2004 - 05.2013
PGDBA Finance - Banking And Finance
Symbiosis Centre For Distance Learning
Certified Associate of Indian Institute of Banking -
Indian Institute of Banking And Finance
Bachelors of Engineering -
Chottu Ram State college of Engineering
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