VERLIENE JAMES BALATBAT
Truro,NS
Summary
Improves patient quality of life and well-being by going above basic care to offer support. Trained in personal safety procedures. Considered hardworking, ethical and detail oriented.
Experienced with inventory management, customer service, and maintaining store cleanliness. Utilizes effective communication skills to assist customers and collaborate with team members efficiently. Knowledge of stocking procedures and store organization to ensure smooth shopping experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Grocery Clerk
Vi & Yu Ling’s NoFrills
03.2022 - 06.2025
- Assisted customers by finding items quickly to boost store satisfaction rate.
- Pleasantly greeted customers and provided prompt and courteous services.
- Observe safety protocols when transporting merchandise in the different areas of the store to alleviate items damaged.
Store Crew Member
Honeybee Foods (Canada) Corporation Jollibee
06.2022 - 10.2023
- Address customer issues immediately to guarantee swift resolution.
- Supportive production needs by performing routine tasks using standard procedures and equipment.
- Maximize safety and production levels by frequently cleaning and organizing work areas.
Service Data Entry
Canon Business Service Centre, PH
10.2018 - 05.2019
- Entered numerical data into databases with speed and accuracy using 10 keypads.
- Reviewed complete work for compliance with regulations and completed data entry task with accuracy and efficiency.
- Corrected data entry errors to prevent duplications or data degradation.
Education
Bachelor of Science - Information Technology, Network Administration
Holy Angel University
Angeles City Pampanga Philippines01.2018
Skills
Customer Service
Communication
Problem-Solving
Time Management
Adaptability
Teamwork
Leadership
Attention to Detail
Critical Thinking
Work Ethic
Interpersonal Skills
Emotional Intelligence
Conflict Resolution
Stress Management
Digital Skills
Languages
English
Native or Bilingual
Certification
- FIRST RESPONDER / BLS AED Coast2Coast First Aid and Aquatics Inc. Canadian Red Cross Toronto March 2025
- FIRST AID BASIC LIFE SUPPORT (HCP) Coast2Coast First Aid and Aquatics Inc. Canadian Red Cross Toronto March 2025
- WORKER HEALTH AND SAFETY AWARENESS IN 4 STEPS Safeopedia Voyago Toronto May 2025
Timeline
Store Crew Member
Honeybee Foods (Canada) Corporation Jollibee
06.2022 - 10.2023
Grocery Clerk
Vi & Yu Ling’s NoFrills
03.2022 - 06.2025
Service Data Entry
Canon Business Service Centre, PH
10.2018 - 05.2019
Bachelor of Science - Information Technology, Network Administration
Holy Angel University
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