Gabriel Scaletta
London,ON
Summary
Adept at enhancing customer satisfaction and managing inventory, my tenure at Justin and Stacey’s No Frills honed my skills in merchandise display and team collaboration. Excelling in providing courteous service and addressing customer needs, I contributed to a significant reduction in spoilage rates, showcasing my problem-solving abilities and commitment to efficiency.
Overview
6
6
years of professional experience
Work History
Grocery Clerk
Steve and Julie’s No Frills
04.2024 - 08.2024
Grocery Clerk
Independent Grocer
09.2022 - 08.2024
Grocery Supervisor
Justin and Stacey’s No Frills
09.2018 - 03.2022
Education
General Arts - General Studies
Fanshawe College of Applied Arts And Technology
London, None04.2024
OSSD
Nottawasaga Pine Secondary School
Petawawa, ON06.2022
Skills
- Stocked shelves and organized merchandise displays for easy retrieval
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience
- Pleasantly greeted customers and provided prompt and courteous service
- Assisted customers by finding items quickly to boost store satisfaction rates
- Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates
- Used pallet jacks and hand trucks to move merchandise to sales floor for
- Addressed customer complaints and concerns, providing mutually beneficial solutions
- Collaborated with team members to meet daily objectives and maintain smooth store operations
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations
- Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service
- Utilized problem-solving skills to address unique situations or challenges within the store environment effectively
- Prepared attractive displays for promotional events or seasonal items that resulted in increased sales revenue
- Contributed to increased sales performance by stocking shelves in a visually appealing manner
- Demonstrated flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to a cohesive team dynamic
- Provided feedback to management on customer needs and inventory issues, contributing to store improvement
- Trained new employees in store procedures and customer service standards, maintaining high service levels
- Updated pricing and signage for sales and promotions, ensuring accuracy and compliance
- Worked with floor team and managers to meet wide range of customer needs
- Responded promptly to requests for assistance, spills and customer inquiries
- Learned duties for various positions and provided backup at key times
- Conducted inventory counts by adding each item in stock and documenting in computer system
- Reclamations and scan outs for damaged products
- Wrote manual orders
- Worked and supervised night crew
- SAP Picklist to fill shelves and fix inventory
Languages
English
Native or Bilingual
Additional Information
My objective for this position is to gain experience in every department in order to begin a mentorship with the goal of joining the Loblaws store owner program
Timeline
Grocery Clerk
Steve and Julie’s No Frills
04.2024 - 08.2024
Grocery Clerk
Independent Grocer
09.2022 - 08.2024
Grocery Supervisor
Justin and Stacey’s No Frills
09.2018 - 03.2022
General Arts - General Studies
Fanshawe College of Applied Arts And Technology
OSSD
Nottawasaga Pine Secondary School
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