Vatsa Heuansavath

Spice It Up Thai Restaurant

01.2019 - Current

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Bussed and reset tables to keep dining room and work areas clean.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Explained menu items and suggested appropriate options for food allergy concerns.
Used slow periods to restock supplies, ice, trays, and delivery bag
Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.

Managed inventory of dining supplies to prevent shortages during service.
Assisted in planning and execution of special events, contributing to restaurant's reputation.
Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
Trained new staff on menu knowledge and service protocols, raising team's overall performance.
Assisted main cooks with cleaning, prepping meats and vegetables, and cooked meals.
Made sure dishes look accurate an appetizing.

Summary