Summary
Overview
Work History
Education
Skills
Timeline
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Vasyl Svintozelskyi

Warehouse Associate
North York,ON

Summary

Organized and hardworking candidate successful at managing multiple priorities with a positive attitude. Ready to help team achieve company goals.

Overview

16
16
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Delivery Food Courier

Uber Eats
Warszawa, Poland
07.2021 - 10.2022
  • Worked flexible hours across night, weekend and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Skilled at working independently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Self-motivated, with a strong sense of personal responsibility.
  • Paid attention to detail while completing assignments.
  • Worked effectively in fast-paced environments.

Service Desk Specialist

State Savings Bank Of Ukraine
Kiyev, Ukraine
12.2006 - 05.2021
  • Engaged in user support interactions via telephone, chat and email platforms.
  • Responded to user operational issues with desktop computers, laptops and mobile electronic devices to enable problem resolution.
  • Collaborated with internal partners to effectively resolve user issues.
  • Diagnosed and resolved user system functionality issues to enable completion of desired operations.
  • Identified system hardware, network infrastructure, and connectivity issues that prevented execution of user-initiated tasks.
  • Installed, configured and maintained computer systems and network connections.
  • Configured and tested new software and hardware.
  • Created user accounts and assigned permissions.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Removed malware, ransomware, and other threats from laptops and desktop systems.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Installed and configured operating systems and applications.

Education

Master of Science - Light Industry And Household Services Equipment

Kyiv National University of Technology And Design
Ukraine
09.1999 - 02.2004

Skills

Desktop support

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Timeline

Delivery Food Courier

Uber Eats
07.2021 - 10.2022

Service Desk Specialist

State Savings Bank Of Ukraine
12.2006 - 05.2021

Master of Science - Light Industry And Household Services Equipment

Kyiv National University of Technology And Design
09.1999 - 02.2004
Vasyl SvintozelskyiWarehouse Associate