Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Ghislaine Guinguere

North York,ON

Summary

Dynamic and results-driven professional with 5+ years of leadership experience in supply chain management and customer service. Backed by an MBA in Business Analytics and a Bachelor’s in Management, I excel at optimizing operations, driving strategic growth, and leading high-performing teams. Known for blending data-driven insights with people-centered leadership to deliver sustainable business impact

Overview

8
8
years of professional experience

Work History

Logistics & Operations Manager

Burkina Transit & Transport
06.2021 - 07.2025

Planned and forecasted annual logistics budgets, managed funding allocation, and maintained real-time performance monitoring through dashboards and detailed reporting tools.

  • Led and executed strategic initiatives to enhance transportation efficiency across regional and international routes, resulting in improved service delivery and cost savings.
  • Identified operational bottlenecks and developed targeted improvement plans; implemented measurable process enhancements to increase productivity and streamline workflows.
  • Managed and nurtured key relationships with transport providers and clients, ensuring alignment with service-level agreements and operational expectations.
  • Coordinated complex scheduling logistics; optimized fleet and resource allocation to ensure timely, cost-effective deliveries.
  • Negotiated competitive pricing structures with vendors; adapted transport plans in real-time to meet evolving customer requirements and market conditions.
  • Coordinated dispatching of 160 drivers to accomplish daily delivery requirements.

Wine and Spirits Store Manager

California Wine and Champagne Business
06.2020 - 04.2021
  • Planned and monitored monthly sales forecasts and purchasing budgets to optimize inventory turnover and ensure profitability across product categories.
  • Managed vendor relationships and secured favorable pricing and exclusive product allocations through effective negotiation and partnership development.
  • Analyzed sales data and customer purchasing trends to identify high-demand items, adjust stock levels, and promotions.
  • Oversaw logistics coordination for deliveries and inventory restocking, ensuring timely availability and minimizing shrinkage.
  • Cultivated a premium in-store experience by educating customers on wine and spirits selections, food pairings, and seasonal recommendations.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.

Administrative Assistant – Business Department

North American University
08.2017 - 05.2019
  • Supported departmental operations by managing academic schedules, coordinating faculty meetings, and communications.
  • Managed 20–30 student inquiries per day via phone and email, ensuring efficient issue resolution and high satisfaction.
  • Maintained student records, course materials, and confidential documentation with accuracy and adherence to university policies.
  • Assisted in the preparation and distribution of reports, syllabi, and academic publications; ensured timely submission of departmental documentation.
  • Collaborated with faculty to support research initiatives, including data collection, formatting, and citation management.
  • Coordinated scheduling for faculty meetings and departmental events, ensuring seamless communication among stakeholders.

Education

MBA - Business Analytics

North American University
Houston, Texas USA
05.2023

BBA - Management

North American University
Houston, TX
05.2019

Associate of Science - Project Management

Santa Monica College
Santa Monica, California USA
05-2017

High School Diploma -

Le Lycée Français De Los Angeles
Los Angeles, California USA
06-2014

Skills

  • Logistics analysis
  • Safety management
  • Warehouse management
  • Demand forecasting
  • Time management
  • Negotiation

Languages

French
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Sign Languages
Limited Working

Interests

  • Global Travel & Cultural Exchange – Passion for exploring new countries, working in diverse environments, and learning from different cultures
  • Real Estate Development – Experience in renovating and rebuilding homes, with a focus on property improvement and rental management
  • Entrepreneurship – Managing car rental operations, combining customer service and business strategy
  • Hands-On Projects – Enjoy home renovation and DIY work that blend creativity with problem-solving

Timeline

Logistics & Operations Manager

Burkina Transit & Transport
06.2021 - 07.2025

Wine and Spirits Store Manager

California Wine and Champagne Business
06.2020 - 04.2021

Administrative Assistant – Business Department

North American University
08.2017 - 05.2019

MBA - Business Analytics

North American University

BBA - Management

North American University

Associate of Science - Project Management

Santa Monica College

High School Diploma -

Le Lycée Français De Los Angeles
Ghislaine Guinguere