Summary
Overview
Work History
Education
Skills
Languages
Availability
Certification
Timeline
Generic

Varun Darji

Toronto,ON

Summary

Experienced Customer Service Specialist transitioning to the security field with a robust background in customer engagement and inventory management. Currently pursuing an Advanced Diploma in Computer Engineering Technology and holding a Security Guard License. Skilled in surveillance, access control, and customer service, aiming to leverage technical and interpersonal skills in a security-focused environment.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Concierge/Patrol Guard

Greenfield Residential Security Services
05.2023 - 01.2024
  • Enforced access control, ensuring only authorized personnel enter the building
  • Conducted hourly patrols of common areas such as amenities rooms and mechanical rooms
  • Monitored CCTV cameras to maintain security
  • Provided parking passes to visitors and guests
  • Delivered exceptional customer service while greeting, checking in, and directing visitors.

Clerk Replenishment

Panchvati store
12.2022 - 04.2023
  • Manage stock levels, ensuring timely replenishment and maintaining accurate inventory records
  • Enhanced customer satisfaction through product location assistance.

Education

Diploma - Electrical And Computer Engineering Technology (Telecommunications And Networks Option)

Seneca College of Applied Arts And Technology
North York, ON

Skills

  • Security Skills: Access control, CCTV monitoring, hourly patrolling, incident reporting
  • Technical Skills: Proficient in Point of Sale (POS) systems, inventory management software, Microsoft Office Suite
  • Communications: Fluent in English, Hindi, and Gujarati; skilled in both oral and written communication
  • Customer Service: Expert in customer relationship management, conflict resolution, and transaction processing
  • Leadership: Demonstrated leadership skills in directing team activities and training new staff
  • Certifications: Security Guard License, Smart Serve, WHMIS, Certified First Aid and CPR - C, GC Tactical Verbal De-Escalation & Crisis Intervention

Languages

English
Full Professional

Availability

  • Full-time availability. (
  • Open for Night
  • )

Certification

Smart Serve

GC Tactical Verbal Escalation & crisis intervention

WHMIS

Security

First aid & CPR

Timeline

Concierge/Patrol Guard

Greenfield Residential Security Services
05.2023 - 01.2024

Clerk Replenishment

Panchvati store
12.2022 - 04.2023

Diploma - Electrical And Computer Engineering Technology (Telecommunications And Networks Option)

Seneca College of Applied Arts And Technology

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Varun Darji