BRIAN RAMRATTAN
NORTH YORK,ONTARIO
Summary
My objective is use my experience and exceptional customer service in security, to grow and also apply to new fields.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Patrol Guard
Paladin Security Group
03.2023 - Current
- Monitoring premises
- Interacting with law enforcement
- Customer service
- Assisting staff, families and visitors in various situations
- Monitoring CCTV and Alarms and doors
- Report writing
- Removing trespassers without conflict
- Communicating with certain departments about specific procedures
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
- Guided periodic property safety inspections and oversaw remedial action for potential hazards.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Monitored CCTV cameras and alarm systems for security breaches.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Wrote detailed reports of all security breaches and investigations.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Issued access cards to authorized personnel to monitor access points.
Harbourfront Centre
06.2019 - 02.2020
- Patrol of property including parking garages, docks and piers
- CCTV monitoring
- Removing trespassers, unhoused and substance abusers
- Traffic control
- Escorting artists and performers and parking attendants
- Report writing
- Arming/Disarming alarms
- Responding to emergencies
- Monitoring boats docked at harbour
Security Guard/Gate Captain
Rogers Blue Jays
03.2016 - 09.2019
- Supervising in house and contracted guards
- Bag searches
- Wanding
- Alcohol spotting
- General patrol
- Assisting fans with directions and minor problems
- Closing gates by putting metal detectors away
- Taking care of safety of players on home and away teams
- Monitoring large crowds
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
CCTV
Toronto Football Club Facility Security
10.2016 - 03.2019
- Monitoring
- C-CURE operation and monitoring
- Patrol of property
- Ensuring players safety
- Access control
- Parking enforcement
- Customer service
- Assisting with meetings
- Receiving mail/courier deliveries
- Fire and alarm watch
- Utility readings
- Report writing
Doorman
The Lakeview Restaurant Doorman
10.2011 - 12.2017
- Safety
- Crowd control
- Customer service
- Customer safety
- Conflict resolution
- Fire Panel
- Mobile and foot patrol
- Fire System
- Answering alarms and investigating disturbances
- Monitor premises via CCTV
- Audit Occurrences Report
- Write reports, daily shift occurrences, incidents
- Reviewing Reports
- Ensure safety and emergency procedures are followed
- Resolve Conflict Situations
- Use of force
- Respond to Alarms, and Other Emergencies
- Detect and Prevent Thefts and Vandalism
- Staff Scheduling
- First Aid & CPR Response
- Enforce the Trespass to Property Act and Criminal Code of Canada Applications
- Handcuffing and Subject Control
- Fire Access Control
- WHMIS & Occupational Health and Safety 2
Machine Operator
FCI Markham
04.2008 - 10.2008
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Replenished materials and supplies as needed to maintain production.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Kept detailed production records and identified hold-ups.
- Monitored compliance with plant procedures, safety and sanitation protocols as well as government regulation.
- Analyzed and inspected operating units such as towers, storage tanks and other units to check operation and improve efficiency.
Mold Setter
Mr. Marble
05.2006 - 11.2007
- Handled receiving and shipment with use of warehouse organization and material distribution.
- Maintained safe working conditions and followed proper operating practices and procedures to avoid injuries and accidents.
- Maintained smooth production when operating injection molding machines and auxiliary equipment.
- Inspected molded product per quality requirements and mold book, delivering ideal results and minimizing waste.
- Assessed manufacturing processes to diagnose and resolve issues affecting product quality.
- Instructed and trained team members to boost new employee skills and knowledge.
- Checked work using calipers, micrometers and other measuring devices.
- Maintained high level of adaptability by adjusting work procedures to meet specific demands of each production run.
- Applied quality control skills by inspecting cured products for defects, assigning grades and removing unacceptable items.
- Contacted supervisor with detailed reports on equipment requiring advanced repairs to obtain quick resolutions and return machinery back to optimal performance levels.
- Read specifications, blueprints and work orders to determine setups, temperatures and time settings required to mold, form or cast plastic materials as well as to plan production sequences.
- Reviewed job specifications prior to setting up casting machines to determine appropriate time and temperature settings.
Education
Addictions And Community Services Worker
Everest College
Toronto, ON02.2008
Skills
- Skills Summary
- Conflict resolution
- Problem solving
- Hard working and self motivated
- Understanding and assistance with individuals with specific needs
- Computer knowledgeable
- Works well under pressure
- Punctual, reliable, cooperative, honest
- Excellent communication skills
- Team player but works well under minimal supervision
- Excellent Customer service
- Great team leader
- Always willing to learn
- De-Escalation Techniques
- Surveillance
- Punctuality
- Security Systems
- Physical Stamina
- Crime Prevention
- Incident Reporting
- Ground Patrol
- Intrusion Detection
- Visitor Screening
- CCTV Monitoring
- Customer Service
- Keen Observer
- Superb Surveillance Skills
- CPR Certified
- Adaptable and Flexible
- FBS Full-Body Scanner Trained
- Access Point Monitoring
- Legible Report Writing
- Security Procedures Knowledge
- Employee and Visitor Screening
- Team Leadership
- Law Enforcement Collaboration
- Reliable and Responsible
- Professional Demeanor
- Team Player
- Attentive and Observant
- System Inspection and Maintenance
- Cooperative Attitude
- Access Systems and Patrol
- Reliability
- Patrolling
- Honest and Dependable
- Detailed Activity Logs
- Team Training
- Frisking Procedures
- Security Needs Assessment
- First Aid Certified
- Verbal and Written Communication
- Theft Prevention
- Security Camera Monitoring
- Reporting Skills
Certification
CPR/First Aid
Whmis
Timeline
Patrol Guard
Paladin Security Group
03.2023 - Current
Harbourfront Centre
06.2019 - 02.2020
CCTV
Toronto Football Club Facility Security
10.2016 - 03.2019
Security Guard/Gate Captain
Rogers Blue Jays
03.2016 - 09.2019
Doorman
The Lakeview Restaurant Doorman
10.2011 - 12.2017
Machine Operator
FCI Markham
04.2008 - 10.2008
Mold Setter
Mr. Marble
05.2006 - 11.2007
Addictions And Community Services Worker
Everest College
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