Varinder Singh
Kanata,ON
Summary
Dedicated and results-driven professional with passion for customer service and team leadership, ensuring operational efficiency and enhanced customer experiences. Knowledgeable about inventory management and sales forecasting, leveraging proficiency in merchandising and staff coordination. Dedicated to driving sales and optimizing department performance to achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
General Merchandise Department Manager
Walmart
05.2023 - Current
- Managed the General Merchandise department, along with the Electronics section, optimizing layout and inventory accuracy to boost sales. Led team of 15+ associates, improving efficiency and customer service.
- Oversaw daily operations ensuring compliance with company standards and policies.
- Overhauled outdated pricing systems for increased accuracy in pricing management across all product categories within the department.
- Developed and implemented merchandising strategies to enhance product visibility and drive sales performance.
Customer Service Manager
Walmart
09.2022 - 04.2023
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Managed scheduling and workload distribution to optimize team performance during peak periods.
- Led customer service team to enhance response times and improve customer satisfaction records.
Education
Bachelor of Animation and Multimedia - Animation and Visual Effects
GNA University
Skills
- Team Leadership & Development
- Retail operations
- Inventory Management
- Shrink Reduction & Loss Prevention
- Customer Service Excellence
- Sales Performance Monitoring
- Operational Efficiency
- Cross-Functional Collaboration
- Exceptional organizational skills
Languages
English
Hindi
Punjabi
Certification
- First Aid & CPR
- Forklift Operator License
Timeline
General Merchandise Department Manager
Walmart
05.2023 - Current
Customer Service Manager
Walmart
09.2022 - 04.2023
Bachelor of Animation and Multimedia - Animation and Visual Effects
GNA University
Awards
- Shinning star of the month- twice from Walmart
- Safety Hero award from Walmart
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