Mark Anthony Cuevas
Rio Vista
Summary
Seeking a supervisor position in variety management to leverage leadership skills and enhance team performance. Committed to fostering a customer-centric environment while driving operational efficiency through effective inventory management and team training.
Overview
22
22
years of professional experience
Work History
General Merchandise Department Manager
WinCo Foods
Brentwood
01.2020 - Current
- Implemented merchandising strategies to optimize product placement and visibility, driving increased sales and customer engagement.
- Managed inventory levels of general merchandise products, ensuring timely ordering, efficient stocking, and accurate pricing to meet customer demand.
- Trained and supervised team members on store policies and customer service standards, enhancing customer satisfaction and service consistency.
- Assisted customers in selecting appropriate merchandise items based on their needs.
- Conducted regular audits of inventory accuracy and product organization on shelves.
- Collaborated with other departments within the store to maximize cross-selling opportunities.
- Facilitated team meetings to communicate updates and encourage employee engagement.
- Ensured compliance with safety regulations and operational guidelines in the department.
- Enforced company policies and effectively responded to staff grievances.
Lead Clerk
WinCo Foods
Pittsburg
08.2018 - Current
- Communicates and engages with customers to make sure their shopping experience is pleasant
- Answer any questions about our products and inform them of their locations.
- Handling cash, debit, and check transactions, as well as EBT and WIC.
- Reduced customer wait times by adjusting employee placement
- Train new lead clerks and grocery clerks
- Ensured all shifts were covered and made schedule adjustments.
- Managing clerks by giving clear directions, setting expectations.
- Check stand overrides, key holder, money drops
- Check system for fraudulent checks
- Collaborated with management to optimize display plans and implement future changes
- Collaborated and adhered with management on personal growth
- Supported management in addressing workplace disputes
- Coordinates employees for effective and productive work environment.
- Providing positive verbal support, creating a team orientated environment.
- Communicating with supervisors to keep them aware of any information regarding the store or employees.
- Making sure sweep logs are being enforced
- Answering calls for safety issues
- Ensure walkways are clear of pallets and debris
- Constantly checking for possible safety concerns for employees and customers.
- Associations committee: Employee grievances and contract negotiations
- Receiving: scanned in vendor products to ensure cost and quantities are accurate
Daytime Grocery Clerk
WinCo Foods
Brentwood
02.2006 - 12.2007
- Provided information and support to customers, enhancing their shopping experience
- Restocked and ordered bread to meet customer demand and maintain shelf inventory
- Filled and ordered milk
- Maintained frozen and refrigerated displays to ensure product availability and appeal
- Down stacked freezer and cooler
- Checked
Freight Clerk
WinCo Foods
Brentwood
06.2004 - 02.2006
- Unloaded trucks with electric pallet jacks and forklifts
- Wrote inventory replenishment orders to maintain stock availability
- Stocked shelves
- Faced store products to improve visibility and customer experience
- Constructed endcaps and wall displays to attract customer attention
- Wheeled stacks to proper aisles
- Down stacked pallets
Education
High School Diploma -
Rio Vista High School
Rio Vista, CA06-2004
Skills
- Inventory management
- Inventory control
- Customer assistance
- Leadership development
- Team management
- Problem solving
- Effective communication
- Multitasking Abilities
- Self motivation
- Conflict resolution
References
- Donnell McAlister, WinCo Foods, (916) 917-8394
- Adam Price, WinCo Foods, (402) 984-1971
- Kevin Masciovecchio, WinCo Foods, (916) 521-2985
Leadership Experience
As a lead clerk, I have learned how to communicate with my team so that we can work together to make our store run smoothly. Because I am a team player and I am not afraid to work side by side, my team respects me and responds well when directing them. They often come to me for advice because I remain neutral and follow company policy, and they know that I am a trustworthy person. I pride myself in knowing that I am confident in my abilities to get the job done even when we are under pressure. Through reflection and trial and error, I have learned how to be a better leader so that I can lead by example.
Communication Skills
I believe that communication is key when being in a leadership position. I am honest and frank about what needs to be said, and making sure that my input is conducive to the topic at hand. Being able to effectively communicate with my supervisors and my team is one of my many strengths that I possess.
Timeline
General Merchandise Department Manager
WinCo Foods
01.2020 - Current
Lead Clerk
WinCo Foods
08.2018 - Current
Daytime Grocery Clerk
WinCo Foods
02.2006 - 12.2007
Freight Clerk
WinCo Foods
06.2004 - 02.2006
High School Diploma -
Rio Vista High School