VAQAR HUSSAIN KHAN

Work History

Head of Bancassurance

Silkbank Limited

Karachi, Pakistan

01.2021 - Current

Drive insurance distribution strategies across all channels, working with key stake holders to plan, manage, lead and direct business focus to achieve revenue and profit targets whilst implementing industry and regulatory standards.
25% Year on Year revenue growth during FY 21-22.
Identify insurance product needs for all customer segments across all channels and develop appropriate and innovative products and offerings in collaboration with Insurance Partners.
Significantly increased customer retention levels whilst maintaining minimal deal claw backs & manage persistency.
Active management of overall Insurance P&L and other financials such as Persistency, Commission & Budgets.
Ensure robust risk management and compliance model for insurance business across client segments in line with local regulations and internal policies
Identify training gaps and engage product & sales training programs in collaboration with insurance partners to strengthen and grow channel capacity.
Plan and execute marketing and promotional sales campaigns to uplift business performance.
Role also entails management of deposit products portfolio with value added insurance offerings and recommendations to improve specifications and performance.

Business Manager

Silkbank Limited

Karachi, Pakistan

01.2017 - 01.2020

Managed $ 1.2 billion of deposit portfolio and drive product management team to deliver on revenue and growth targets though 84 dedicated branches and leveraged distribution channels for acquisition of insurance products
Responsible for managing and introducing new deposit products and ensure differentiated and value added product offerings.
Strengthen governance structure and align with central bank regulations and bank wide implementation of robust processes for product development.
Roll out Sales & Service training programs for employees & arrange client engagement sessions with teams.
Responsibilities includes leading function such as Wealth Management, Product Development, Social Media Marketing Initiatives, Deposit Mobilization, Digital Innovation, and Customer Satisfaction & Quality.
Developed strong communication and organizational skills through working on group projects.
Gained strong leadership skills by managing projects from start to finish.
Participated in team projects, demonstrating ability to work collaboratively and effectively.

Head of Learning & Development

Strategic Business Consulting Group (SBCG)

Karachi, Pakistan

01.2016 - 01.2017

Determine learning and development needs, partnering with institutional clients in effort to improve organizational performance and effectiveness.
Identify organizational gaps pertinent to leadership, sales management, and customer experience and recommend solutions to align business goals with organizational designs.
Conduct specialized training's and workshops for various banks for their branch sales staff in area of sales management, channel optimization, Banc assurance & Service Excellence.
Demonstrated high level of initiatives and creativity while tackling difficult tasks.

Head of Insurance Business

BankIslami Pakistan Limited

Karachi, Pakistan

01.2015 - 01.2016

Responsible to develop & deliver insurance distribution strategy for retail customers across all businesses of the bank with over 300+ branches nationwide.
Negotiate, finalize and build effective revenue streams for bank to generate Non Funded Income for attainment of business goals.
Liaise with internal and external stake holders, business partners for front end staff readiness and conducted training's on product and sales management to raise awareness and understanding of proposition and product launches.
Plan and executed various marketing campaigns & incentives for sales team
Ensured compliance with key regulatory and bank level requirements & certifications.

Head of Wealth Management

KASB Bank Limited

Karachi, Pakistan

01.2012 - 01.2015

Lead entire wealth management segment of the bank including on-boarding various insurance service providers (ISP) & Asset Management Companies to facilitate distribution of insurance and mutual funds.
Facilitated seamless wealth management by providing strategic leadership and guiding on financial trends to distribution teams.
Prepared annual budget, business planning models, and sales forecasts.
Performed financial analysis, business review, and identified new business opportunities and customer segments.
Achieved Year on Year revenue growth of 33% during the tenure.
Exercised leadership capabilities by successfully motivating and inspiring others.

Branch Manager

Habib Bank Limited

Karachi, Pakistan

01.2010 - 01.2012

Managed deposit and asset growth for branch and achieved break even during first year of new branch operations.
CASA growth of $ 8 million during first year with Fixed Deposit growth of over $ 5 million.
Cross sell consumer asset products such as credit cards, personal loans & auto loans.
Assessed employee performance and developed improvement plans.
Created strategies to develop and expand existing customer sales process, resulting in increase in annual sales.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Hire & retain talented individuals with top-level strengths which continuously improving employee talent, and skill set.
Implemented service improvements initiatives to enhance customer satisfaction & loyalty.

Premier Centre Manager

Barclays Bank Plc.

Dubai, UAE

01.2008 - 01.2010

Managed one of 5 distribution point of Barclays Bank in Dubai.
Lead team 18 specialized Premier Relationship Managers for distribution of Mutual Funds, Structured Notes and Insurance Products.
Maximized team performance by monitoring daily sales activities and mentoring team members.
Developed and implemented business strategies to achieve revenue target month on month.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Established team priorities, maintained schedules and monitored team performance & productivity.
Recruited, interviewed and hire multicultural employees and implemented mentoring program to promote positive feedback and engagement.
Leveraged data and analytics to make informed decisions and drive business improvements.

Branch Manager

Citibank

Karachi, Pakistan

01.2005 - 01.2008

Assessed employee performance and developed improvement plans.
Created sales strategies to develop and expand customer base, resulting in increased revenue month on month.
Met deadlines by proactively managing individual and team tasks and streamlining opertional processes.
Maintained friendly and professional customer interactions environment in the branch.
Boosted sales and customer loyalty through implementing incentive programs in the branch.
Reduced process bottlenecks by training and coaching employees on practices, procedures, compliance and performance strategies.

Personal Financial Consultant

Standard Chartered Bank

Karachi, Pakistan

01.2003 - 01.2005

Advised clients on portfolio allocation and various deposit products & investment types.
Created debt management plans, spending plans and budgets to assist clients in meeting financial goals.
Examined and monitor clients' overall financial situation by reviewing income, assets, debts, expenses and suggest suitable financial options.
Educate clients on potential risks and rewards associated with various investments.
Cross sell asset products and increased product per customer on a portfolio level.

Summary

Overview

Work History

Head of Bancassurance

Business Manager

Head of Learning & Development

Head of Insurance Business

Head of Wealth Management

Branch Manager

Premier Centre Manager

Branch Manager

Personal Financial Consultant

Education

MBA - Marketing

Bachelors of Commerce - Commerce And Business Administration

High School Diploma -

Skills

Additional Information

Timeline

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