VANSHAJ SHARMA
Calgary
Summary
Business professional skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees, and senior management. Assisting in managing Accounts for the company.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Brown Social House
05.2023 - 02.2024
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance
- Reduced company expenditures and met budget targets by closely monitoring, tracking, and controlling expenses
- Reviewed sales and gross profit reports to determine options for increasing market growth
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence
- Recognized for excellence in building and motivating management and hourly teams
- Supported back office procedures, including hiring and employment processes
- Identified areas for expansion by analyzing market, consumer trends, and competition.
Wildhorse Bar Assistant
Stampede 2023
- Assist bar staff in setting up and taking down the bars
- Help maintain cleanliness & order of all bar surfaces
- Assist bar staff in maintaining and stocking supplies
- Change kegs, spouting bottles, emptying slop buckets.
Service Manager
Boston Pizza Saddle Towne
05.2022 - 05.2023
- Scheduling employee work hours to ensure that all shifts are adequately covered
- Completing payroll and maintaining employment records
- Ensuring that customers are served quality food in a timely manner
- Regularly inspecting all work areas to ensure compliance with food health and safety regulations
- Taking inventory of food supplies and other consumables, ordering necessary supplies as needed, and receiving deliveries
- Accurately tallying all cash and charge slips.
Bartender
Lounge 18
05.2022 - 12.2022
- Improved and applied social media marketing strategies to increase patronage
- Upsold menu items to customers, driving up per sale revenues and maximizing profits
- Reduced inventory losses by managing beverage inventory with BevChek
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Service Manager
Brown Social House
02.2020 - 04.2022
- Smoothing out operations and Hiring and training new crew
- Talking to customers to receive feedback on their service
- Opening and closing the restaurant daily
- Upsold menu items to customers, driving up per sale revenues.
Assistant Store Manager
Esso
03.2018 - 03.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Education
Bachelor's degree in Business Management -
Northern Lights College
04.2020
MBA in Finance & Marketing -
Chandigarh Business School
05.2016
Skills
- Pro Serve
- Administrative Management
- Multitasking and Prioritization
- Purchasing
- Quality Assurance
- Inventory Control
- Cost Reduction
- Business Forecasting
- Budget Control
- Finance and Accounting
- Oversight
- Accounts Receivable
- Accounts Payable
- Payroll
- Reporting
Timeline
Assistant Manager
Brown Social House
05.2023 - 02.2024
Service Manager
Boston Pizza Saddle Towne
05.2022 - 05.2023
Bartender
Lounge 18
05.2022 - 12.2022
Service Manager
Brown Social House
02.2020 - 04.2022
Assistant Store Manager
Esso
03.2018 - 03.2022
Wildhorse Bar Assistant
Stampede 2023
Bachelor's degree in Business Management -
Northern Lights College
MBA in Finance & Marketing -
Chandigarh Business School
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