Trinidy Garrido

- Handled customer relations issues, enabling quick resolution, and client satisfaction.

- Maintained an ethical and positive working environment for staff and customers

- Attended industry events to pitch sale opportunities and to expanded my own sale knowledge

- Evaluated performance against goals and implemented appropriate development plans

- Created work schedules for staff

- Did the hiring process and staff training in my department

- Scheduled and coordinated outings in the community for the early intervention program

- Provided exemplary child care to children ages 0-12

- Developed engaging and educational lesson plans while creating a positive learning environment

- Monitored children to ensure safety for all individuals

- Prepared meals and snacks while practicing safe food handling procedures

- Cleaned and sanitized high touch stations and surfaces daily

- Prepared and edited documents to produce precise, accurate and professional communication

- Scheduled and confirmed appointments

- Called customers to ensure product/installations/fixes were effective and to receive valued customer feedback

- Completed filling and invoices

- Engaged with customers to effectively build rapport and lasting relationships

- Prepared merchandise for sales floor by pricing or tagging

- Answered customer questions about sizing, accessories, and merchandise care

- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise

- Provided a positive customer experience and courteous service

- Resolved customer issues in person and via phone calls

- Responded to customer requests for products, services, and company information

- Closed tills and counted cash