ANGELA CHRISTIANSON
Edmonton,Canada
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Store Manager
M&M Food Market
11.2024 - Current
- Analyzed sales trends to adjust inventory orders for improved turnover.
- Resolved customer complaints for improved store reputation and loyalty.
- Analyzed sales data for strategic planning and resource allocation.
- Motivated staff to achieve store goals for enhanced sales productivity.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Key Holder
M&M Food Market
05.2024 - Current
- Work closely with team members
- Opening and closing procedures
- Fill freezers as needed
- Inventory check each month
- Help customer identify their real food needs and wants
- Knowledge of the Erpy software
- Knowledge of the Chase machine
- Generate reports
- Clean and do daily temperature checks
Service Coordinator
Weiss-Johnson Mechanical
03.2024 - 04.2024
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Answer phones
- Booked service using Microsoft outlook calander
- Generated service work orders unsing GP App
- Help customer identify different plumbing needs
- Input invoices and work orders
Administration
The Flooring Store
04.2023 - 05.2023
- Company Overview: (Practicum)
- Monitor phone calls, help customers in the showroom
- Input invoices and work orders using excel
- Collect payments using interac machine
- (Practicum)
Credit Analyst
Santander Consumer
04.2021 - 01.2022
- Reviewed customer financial data to ascertain level of risk involved for extending credit
- Developed comprehensive understanding of financial statements, enhancing opportunities to assess risk
Daycare Teacher
Bright Horizons Out of School Care
09.2019 - 03.2020
- Communicated with children's parents and guardians about daily activities and behaviors
- Organized and led activities to promote physical, mental and social development
- Monitored children's play activities to identify additional learning opportunities or behavioral issues
Administration/New Home Construction Manager
Always Plumbing and Heating
09.2011 - 08.2013
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Answer phones
- Booked service using tradeware app
- Help customer identify different plumbing needs
Education
Program - Accounting & Payroll
CDI College
Edmonton, AB01.2023
Program - Legal Office Administration
CDI College
Edmonton, AB01.2015
Program - Business Administration
Medicine Hat College
Medicine Hat, AB01.2011
Skills
- Proficient in Microsoft Office
- Basic Tax Return
- Customer Support
- Pro Serve
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Friendly and positive
- Inventory management
- Employee scheduling
- Training and mentoring
Accomplishments
- Supervised team of 6 staff members.
Certification
- Enriched Academy, 2022, CDI College, Edmonton, AB
- Pro Serve, 2022, Pro Serve Alberta AGLC
- Early Childhood Development Level 2, 2002, Career College, Edmonton, AB
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsTimeline
Store Manager
M&M Food Market
11.2024 - Current
Key Holder
M&M Food Market
05.2024 - Current
Service Coordinator
Weiss-Johnson Mechanical
03.2024 - 04.2024
Administration
The Flooring Store
04.2023 - 05.2023
Credit Analyst
Santander Consumer
04.2021 - 01.2022
Daycare Teacher
Bright Horizons Out of School Care
09.2019 - 03.2020
Administration/New Home Construction Manager
Always Plumbing and Heating
09.2011 - 08.2013
Program - Legal Office Administration
CDI College
Program - Business Administration
Medicine Hat College
Program - Accounting & Payroll
CDI College
Similar Profiles
PRIYA SHARMAPRIYA SHARMA
Customer Service and Sales at M&M Food MarketCustomer Service and Sales at M&M Food Market
Stephanie Bruni PagnottaStephanie Bruni Pagnotta
Meal Advisor at M&M Food MarketMeal Advisor at M&M Food Market
Joe McCulloughJoe McCullough
Community Work Volunteer at M&M Food MarketCommunity Work Volunteer at M&M Food Market