VANESSA ASHMEAD
MISSISSAUGA,Canada
Summary
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader, possessing outstanding abilities. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
ASSISTANT MANAGER/KEYLEAD
SESSIONS CANNABIS
09.2022 - Current
- Assist Store Manager in overseeing daily operations and deploying staff
- Supervise staff to ensure compliance with industry regulations and standards
- Manage inventory counts
- Place, receive and upload shipment orders
- Create purchase orders
- Cash handling, deposit runs
- Analyze staff monthly KPI's
- Implement marketing strategies to promote new products and increase customer engagement
- Ensure a safe, welcoming environment for customers through effective store management practices.
BUDTENDER/DRIVER
SESSIONS CANNABIS
09.2021 - 08.2022
- Greeted customers, verified ID
- Organized and restocked inventory to ensure product availability for customers.
- Assisted customers in selecting cannabis products based on preferences and needs
- Educated clients on product effects, usage, and safe consumption methods
- Delivered products for customers
BUDTENDER
NATURE'S CANOPY HOUSE
09.2020 - 03.2021
- Greet customers, ensuring the ID is valid
- Maintained a clean and organized display of products for easy access.
- Recommend and promote top products
- Assist customers in finding what best suits their desired experience
- Educated clients on product strains, effects, and consumption methods
BEAUTY ADVISOR
SALLY BEAUTY
03.2019 - 03.2021
- Advised customers on beauty products and application techniques
- Recommended products that meet needs of customer
- Maintained store displays to enhance product visibility and appeal
- Assisted in inventory management and restocking of beauty supplies
- Educated clients on skincare routines and product benefits.
- Completed transactions efficiently
- Maintained a professional store environment
- Set up advertisement displays, arrange merchandise
SALES ASSOCIATE
TRUE RELIGION
10.2018 - 02.2019
- Assisted customers with product selection and provided personalized service
- Maintained visual merchandising standards to enhance store presentation
- Processed transactions accurately using point-of-sale systems
- Managed inventory levels and restocked merchandise as needed
BUSINESS SUPPORT
UNION LIGHTING AND FURNISHINGS
07.2017 - 10.2018
- Greeted visitors and directed them to appropriate personnel
- Managed incoming calls and routed them to relevant departments
- Scheduled appointments and maintained the calendar for executives
- Assisted with administrative tasks, including filing and data entry
- Coordinated material deliveries to ensure timely project execution
- Communicated with suppliers to resolve shipment discrepancies and delays
- Assisted in the preparation of presentations, reports, memos, letters, spreadsheets and other documents related to business support operations
TICKET REDEMPTION
DAVE & BUSTERS
11.2016 - 03.2017
- Assisted with ticket redemption and provided prize selection to customers
- Greeted customers, answered inquiries and provided assistance
- Assisted in training new staff members on proper procedures
PACKER
TJX CANADA (WAREHOUSE)
05.2016 - 10.2016
- Ticketed and priced products
- Inspected items for quality and ensured proper handling procedures
- Packed merchandise accurately for shipment to retail locations
- Assisted in training new staff on packing procedures and standards
- Labeled boxes, crates, and other containers accurately
CASHIER
FRESHCO
02.2015 - 05.2016
- Processed customer transactions using point-of-sale systems efficiently
- Maintained cleanliness and organization of checkout areas consistently
- Assisted customers with product inquiries and store policies effectively
- Scanned items quickly to ensure smooth checkout experiences
- Bagged groceries carefully to promote customer satisfaction and convenience
- Addressed customer complaints professionally to enhance service quality
MERCHANDISER
HARRY ROSEN
11.2014 - 02.2015
- Managed product displays to enhance customer engagement and brand presentation
- Developed visual merchandising strategies that aligned with company standards and aesthetics
- Coordinated store layouts to maximize product visibility and customer flow efficiency
- Maintained a clean and organized work environment at all times
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers
Education
Esthetician/Spa Management Program -
Humber College
Toronto, ON01.2022
Graduate -
Westview Centennial Secondary School
Toronto, ON01.2015
Skills
- Team Leadership
- Staff Supervision
- Training & Development
- Delegation
- Conflict Resolution
- Performance Management
- Coaching & Mentorship
- Inventory Management
- Time Management
- Workflow Optimization
- Policy Enforcement
- Sales Strategy
- KPI & Metrics Tracking
- Customer Retention
- Upselling & Cross-selling
- Product Knowledge
- Customer Service Excellence
- Team Communication
- Staff Motivation
- Problem Solving
- COVA POS System
- Microsoft Office / Google Workspace
- Social Media Management
Certification
- CannSell
- Smart Serve
References
References available upon request.
Timeline
ASSISTANT MANAGER/KEYLEAD
SESSIONS CANNABIS
09.2022 - Current
BUDTENDER/DRIVER
SESSIONS CANNABIS
09.2021 - 08.2022
BUDTENDER
NATURE'S CANOPY HOUSE
09.2020 - 03.2021
BEAUTY ADVISOR
SALLY BEAUTY
03.2019 - 03.2021
SALES ASSOCIATE
TRUE RELIGION
10.2018 - 02.2019
BUSINESS SUPPORT
UNION LIGHTING AND FURNISHINGS
07.2017 - 10.2018
TICKET REDEMPTION
DAVE & BUSTERS
11.2016 - 03.2017
PACKER
TJX CANADA (WAREHOUSE)
05.2016 - 10.2016
CASHIER
FRESHCO
02.2015 - 05.2016
MERCHANDISER
HARRY ROSEN
11.2014 - 02.2015
Esthetician/Spa Management Program -
Humber College
Graduate -
Westview Centennial Secondary School
Similar Profiles
Natalia Da SilvaNatalia Da Silva
Multi-Unit Manager at Sessions CannabisMulti-Unit Manager at Sessions Cannabis
Geovana SimaGeovana Sima
Lead Key Holder at Sessions CannabisLead Key Holder at Sessions Cannabis
William TitusWilliam Titus
Tutor at Informal Private SessionsTutor at Informal Private Sessions
Hang PhamHang Pham
Baker/ Key Holder at Uncle Tetsu Japanese CheesecakeBaker/ Key Holder at Uncle Tetsu Japanese Cheesecake
Ophelia StaleyOphelia Staley
Deck Coordinator at City of Mississauga, Various PoolsDeck Coordinator at City of Mississauga, Various Pools