Carlos Zavala
Ottawa,Ontario
Summary
Hardworking and reliable costumer service worker with a background in operating cash registers, tobacco/lottery sales and, keeping areas tidy. Highly punctual worker, with proactive team-oriented mentality.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Adept at managing budgets, payroll, invoicing and general accounting functions. Instrumental in keeping business operations fully compliant and working within budgetary guidelines.
Overview
10
10
years of professional experience
Work History
Keylead
Superette INC
12.2021 - Current
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Ordered / Organized products for store
- Processed returned items in accordance with store policy
- Cash office work , audits , pay roll , deposits and counts
Cashier/Supervisor
Metro Inc
03.2014 - 09.2019
- Assisted with purchases, locating items and signing up for rewards programs.
- Processed returned items in accordance with store policy.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Properly verified customer identification for alcohol or tobacco purchases
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Education
High School Diploma -
St. Nicholas Adult High School
Ottawa5 2019
Skills
- Customer assistance
- Cash Drawer balancing
- Issue raincheck
- Tobacco and lottery regulations and compliance
- Payment processing
- Fluent in Spanish and English
- Able to stay calm and composed in certain situations
- Customer assistance
- ID verifications
- Credit and cash transactions
- Supervision and leadership
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Keylead
Superette INC
12.2021 - Current
Cashier/Supervisor
Metro Inc
03.2014 - 09.2019
High School Diploma -
St. Nicholas Adult High School
Similar Profiles
McKenzie SullivanMcKenzie Sullivan
Convenience Store Clerk at Belks Clarkdale SuperetteConvenience Store Clerk at Belks Clarkdale Superette
Sabrina DrakeSabrina Drake
Assistant Store Director at Sully's SuperetteAssistant Store Director at Sully's Superette
Nicola KallinikosNicola Kallinikos
Operations Assistant at Family SuperetteOperations Assistant at Family Superette
Mahad AdamMahad Adam
Sales Associate at SoftMocSales Associate at SoftMoc
NIRANJAN VASUDEVAN PRADEEPNIRANJAN VASUDEVAN PRADEEP
LINE COOK at LEVY RESTAURANTLINE COOK at LEVY RESTAURANT