Telemarketing and Problem solving
- Proficient in maintaining caller composure and extracting essential information crucial for supporting law enforcement and first responder operations.
- Skilled in map reading, comprehending tracking data, and delivering timely updates to field personnel.
- Demonstrated dedication in assisting individuals through high-stress, life-threatening situations, leveraging a track record of achievements.
- Knowledgeable about dispatch protocols and operational policies, ensuring adherence and efficiency.
- Attentive telecommunications professional equipped to handle high-pressure scenarios with precision.
- Methodical and meticulous in call documentation, facilitating effective coordination among first responders in emergency situations to aid the local community.
- Accomplished Team Leader adept in guiding workgroups, devising strategies, conducting training, setting objectives, and soliciting team input.
- Strong interpersonal and communication aptitude, proficient in articulating overarching goals and visions for successful outcomes.
- Proficient problem solver, adept networker, and skilled at fostering consensus among diverse groups..
Customer assistance
Telemarketing and Problem solving
Reading Writing and Communicating