Tyler L. Munoz
Santa Barbara
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Manages workload in a fast and efficient manner to ensure timely completion of duties. Able to easily foster a collaborative and adaptable workplace.
Overview
5
5
years of professional experience
Work History
Assistant Manager and Server
Live Oak Cafe
Santa Barbara, CA
09.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Front End Service Assistant
Costco Wholesale
Roseville, CA
09.2022 - 07.2023
- Assisted team members in improving workflow efficiency by sharing best practices.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Collected and returned all hand baskets and shopping carts to the proper place for new customer use.
Food Runner and Busser
Topgolf Roseville
Roseville, CA
05.2021 - 08.2022
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Reset and cleaned tables within strict turnaround times to prepare for new customers.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Education
Bachelor of Arts - Economics and Accounting
University of California, Santa Barbara
Santa Barbara, CA03.2026
Associate of Arts - Economics
Sierra College
Rocklin, CA05.2024
Skills
- Problem solving
- Team collaboration
- Microsoft Excel
- Customer service
- Workload management
- Quick learner
Timeline
Assistant Manager and Server
Live Oak Cafe
09.2023 - Current
Front End Service Assistant
Costco Wholesale
09.2022 - 07.2023
Food Runner and Busser
Topgolf Roseville
05.2021 - 08.2022
Associate of Arts - Economics
Sierra College
Bachelor of Arts - Economics and Accounting
University of California, Santa Barbara