Summary
Overview
Work History
Education
Skills
Certification
Training
Languages
Timeline
Generic

Ty Crowl

Toronto,Canada

Summary

Dedicated professional with a robust background in safety and security, adept at swiftly assessing situations and implementing effective responses. Expertise in surveillance, access control, and conflict resolution ensures a secure environment while adapting to evolving challenges. A collaborative team player committed to maintaining safety standards and achieving organizational goals. Reliable and vigilant, consistently focused on delivering results that enhance overall security operations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Security Guard

Isabelle’s Nightclub
12.2023 - Current
  • Maintain a safe and secure environment by enforcing venue policies and procedures
  • Check bags and conduct pat downs to ensure weapons, alcohol and drugs do not enter the venue
  • Monitor crowd behavior and diffuse any potential conflicts or disturbances in a calm and professional manner
  • Collaborate with other security personnel and staff members to ensure a smooth operation of the venue
  • Stay up to date with current security protocols and techniques
  • Responded quickly to emergency situations to assess and deflect issues.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.

Event Security

MAIN EVENT
06.2023 - Current
  • Conflict resolution
  • Access control guarded exits and entrances, escorted and removed trespassers from premises.
  • Checked patrons belongings and on body with metal detector wand.
  • Emergency response, used walkie to report to control and contact EMS and TPS if required.
  • Incident reports
  • Ejections

PRE Apprenticeship

Brook Restoration
01.2024 - 03.2025
  • Completed 2 weeks of classroom-based training and 8 weeks of hands-on site training, covering core construction principles, safety protocols, and tool handling.
  • Contributed to successful project completion by closely following supervisor instructions and collaborating effectively with crew members.
  • Participated in ongoing technical training sessions, enhancing skills in framing, drywall, concrete work, and site preparation.
  • Utilized a variety of construction tools and machinery safely and efficiently to support job site tasks.
  • Applied classroom knowledge to real-world job sites, gaining valuable experience in the construction industry and reinforcing industry best practices.

Event Security

MLSE Toronto
05.2024 - 01.2025
  • Ensured the safety and security of large crowds at high-capacity events, including concerts, sports games, and private functions, by enforcing venue policies and proactively de-escalating potential conflicts.
  • Conducted thorough security screenings using metal detectors, CIEA systems, handheld wands, and bag checks to prevent prohibited items from entering the venue.
  • Communicated effectively via two-way radio to coordinate with fellow security staff, supervisors, and emergency response teams, ensuring efficient incident resolution.
  • Followed detailed protocols and instructions from supervisors, adapting to fast-paced environments while maintaining a calm and professional demeanor.
  • Provided exceptional customer service, assisting guests with directions, seating, and inquiries, while upholding safety procedures.
  • Completed incident reports with accuracy and detail, contributing to post-event debriefings and future security planning.

Patrol Guard

SMS Security
05.2023 - 05.2024
  • Deliver outstanding customer service to ensure guest satisfaction.
  • Effectively manage inquiries from guests and provide timely responses.
  • Ensure a seamless experience for clients.
  • De-escalate conflicts diplomatically for a secure environment.
  • Continuously monitor premises, property, or designated areas through physical patrols and/or surveillance cameras.
  • Regulate and verify access by checking IDs and permits.
  • Swiftly respond to alarms, incidents, and emergencies.
  • Handle package reception, processing, and labeling with precision.
  • Documented daily activities in detailed logs, ensuring accuracy and consistency for future reference and analysis.
  • Collaborated with law enforcement during investigations, providing accurate reports and supporting evidence as needed.
  • Provided first aid assistance when required until medical professionals arrived on scene for further treatment if needed.

Education

Security Guard Training -

Gateway Training Centre

OSSD - undefined

Oakwood C.I
01.2017

Skills

  • Licensed Security Guard; Certified First Aid/CPR C, Smart Serve, WHMIS
  • Certificate in Soft Skills Solutions – the skills employers want
  • Customer service training to meet AODA Legislation
  • Collaborative team member
  • Proficient in fostering inclusive interactions across age and ethnicity
  • Consistently punctual and dependable
  • Maintain high attention to detail
  • Ability to multitask and meet required deadlines
  • Proficient in interpersonal communication
  • Occupational safety
  • Crisis management
  • Complex Problem-solving

Certification

Certificates Included: Ontario Security Guard License, First Aid/CPR C, Smart Serve and WHMIS, OHS, Soft Skills Solutions. Brook restoration diploma certificate, working with heights certification.

Training

  • Training program on Security Guard Duties and Responsibilities including:
  • Legal limitation on Use of Force
  • Certified Smart Serve, First Aid/CPR and WHMIS
  • Trespass to Property Act and Landlord and Tenant Act
  • Criminal Code of Canada
  • Daily Shift and Occurrence Report Writing

Languages

English

Timeline

Event Security

MLSE Toronto
05.2024 - 01.2025

PRE Apprenticeship

Brook Restoration
01.2024 - 03.2025

Security Guard

Isabelle’s Nightclub
12.2023 - Current

Event Security

MAIN EVENT
06.2023 - Current

Patrol Guard

SMS Security
05.2023 - 05.2024

OSSD - undefined

Oakwood C.I

Security Guard Training -

Gateway Training Centre

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Ty Crowl