Trudy Gamble
Edmonton,AB
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
14
14
years of professional experience
Work History
Server/Bartender/Supervisor
FIXX Urban Grill
02.2017 - 07.2024
- Proactively assisted other servers with table maintenance, running food, side duties, assisting to take payments, etc
- Continuously ensure that every guest leaves satisfied and happy with their experience
- In the event of a concern or conflict, you will immediately involve a Manager to positively resolve the situation
- Effectively finesse the menu and communicate vast knowledge and expertise about food and bar menus with ease
- Assist manager with weekly schedules
- Open/close shifts
- Weekly liquor orders.
Server/Bartender
MR MIKES SteakhouseCasual
07.2014 - 02.2017
- Serving food and beverages while maintaining high quality formal table service to over 100+ customers daily
- Open/close or split shifts
- Weekly liquor orders
- Proactively assisted other servers with table maintenance, running food, side duties, assisting to take payments, etc
- Organized large parties reservations and special requests efficiently and accurately
- Perform an inventory of bar supplies, including liquor, cocktail mixers and glasses
- Monitored behavior at the bar to maintain a safe and welcoming environment.
Education
High school diploma or GED -
South Peace Secondary
Dawson Creek, BCSkills
- Problem-Solving
- Communication
- Team work
- Responsible
- Time Management Skills
- Supervising Experience
- Bartending
- Microsoft Office
- Serving Experience
- Restaurant Management
- Restaurant Experience
- Banquet Experience
- Time management
- High-Volume Dining
- Cash Handling
- Wine Service
Languages
English
Full Professional
Timeline
Server/Bartender/Supervisor
FIXX Urban Grill
02.2017 - 07.2024
Server/Bartender
MR MIKES SteakhouseCasual
07.2014 - 02.2017
High school diploma or GED -
South Peace Secondary
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