Dedicated server and bartender with a strong work ethic, delivering exceptional customer service and guest engagement. Experienced in cash handling and conflict resolution, consistently ensuring a positive dining experience.
Overview
15
15
years of professional experience
Work History
Server/Bartender/Supervisor
Our Family Traditions
06.2021 - 12.2025
Trained and mentored new staff on operational procedures and equipment usage.
Resolved conflicts and addressed employee concerns, fostering a positive work environment.
Delivered exceptional customer service in high-volume dining environment.
Managed multiple tables efficiently while maintaining attention to detail.
Trained new servers on menu items, service standards, and operational procedures.
Bartender and Server
Paupers Pub
02.2019 - 05.2021
Crafted and served diverse cocktail menu, enhancing customer experiences and satisfaction.
Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
Trained new staff on drink preparation techniques and bar operations, fostering team efficiency.
Managed inventory levels, reducing waste through effective stock rotation practices.
Server Supervisor and Bartender
Boston Pizza Restaurant
01.2011 - 02.2019
Supervised dining room operations, ensuring exceptional guest service and adherence to restaurant standards.
Trained and mentored new servers, fostering teamwork and enhancing service delivery.
Coordinated staff schedules, optimizing coverage during peak hours for efficiency.
Managed inventory levels, reducing waste through efficient stock control practices.