Proficient Program Officer versed in ongoing program evaluations and eager for new professional challenges. Highly effective at reviewing and validating data, and assessing program operations.
• Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
• Bank Deposits
• Tracked expenses and documented records using CLIO, Quickbooks and Excel.
• Performed complex administrative management of sensitive and confidential issues.
• Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies.
• Processed financial documents including contracts, expense reports and invoices.
• Data entry and tracking of donor information
• Update daily attendance tracking sheets
• Manage highly confidential client files both electronically and hard copy
• Provide substantive support for various office activities including meetings, answering inquiries either on the phone, in person or via email, providing monthly statistical reports for management and any other administrative support as needed
• Examined incoming shipments to verify quantity and quality.
• Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.
• Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
• Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
• Reordered stock to replenish inventory without interruption