Hi, I’m
AUDREY SIMZER
Ottawa,Canada
Summary
Dynamic and results-driven Administration professional with experience in supporting executive leadership and optimizing organizational operations. Adept at building collaborative relationships and fostering a positive workplace culture, while ensuring compliance with regulatory standards. Recognized for exceptional communication skills and a proactive approach to problem-solving, with a commitment to delivering high-quality administrative support.
Overview
16
years of professional experience
1
Certification
Work History
Health Canada and the Public Health Agency of Canada
Occupational Health and Safety Case Manager AS-02
01.2024 - 03.2024
Job overview
- Directed managers and employees in understanding the legislative interpretation of benefits;
- Provided guidance to managers as it relates to medical accommodations and return to workplans
- Communicated effectively with vendors, team members, and management to ensure smooth procurement process and to satisfy end users
- Managed the purchasing process from inception to completion, including negotiating contracts, tracking inventory levels, and coordinating deliveries
- Educated and supported managers regarding their responsibilities throughout the entire process in order to keep their employee informed about options;
- Assisted employees on physical and cognitive requirements
- Provided employees with recommendations on workplace designs, equipment and overall physical well being
- Collaborated with internal and external stakeholders for Worker’s Compensation Board Applications;
- Managed various human resources processes daily using PeopleSoft (HRMS)
Health Canada and the Public Health Agency of Canada
Project Officer Team Lead AS-03
04.2023 - 01.2024
Job overview
- Created SOPs, guides, memos, toolkits, and membership lists;
- Supported Workplace Wellness Programs (Programs Division - Communication and Outreach Programs);
- Provided day to day operational support to Occupational and Health and Safety Guidelines;
- Summarized and analyzed information relevant to the managerial process and develop recommendations for final approval and implementation of agenda items for committees;
- Supervised and maintained generic in-boxes for the Workplace Wellness Centre;
- Created, reviewed, and updated various files in GC platforms;
- Frequently dealt with multiple requests and simultaneous deadlines;
- Provided administrative support on goals and objectives of programs by reviewing and assessing long-term and immediate need;
- Deputy Chief Emergency Warden (Brooke Claxton Building) – Assisted and coordinated a prompt and organized evacuation of all building occupants in an emergency (Active until March 2024);
- Directed day-to-day operations of department while manager is away for short periods of time (Acting Manager)
Health Canada and the Public Health Agency of Canada
Team Lead AS-03
11.2022 - 03.2023
Job overview
- Played a lead role in the enablement of four rapid testing sites;
- Ensured all staff were well-trained in both technical aspects of testing and client interaction to maintain high service standard;
- Managed weekly schedules for all rapid testing site personnel;
- Developed training materials and tools for new rapid testing employees;
- Maintained inventory levels/delivery tracking of personnel protective equipment;
- Developed and supported partnerships with internal and external stakeholders;
- Coordinated external service delivery/managed rapid testing site inbox;
- Analyzed data from covid testing and provided strategic advice to management;
- Facilitated MS Teams meetings and created social events;
- Created terms and references for documents, presentations, and signage;
- Deputy Chief Emergency Warden (active)
Health Canada and the Public Health Agency of Canada
Officer-Coordinator AS-01
10.2021 - 11.2022
Job overview
- Designed presentations and slides for training modules and team meetings;
- Performed specimen collection and handling of point of care of Rapid Testing on site;
- Provided guidance on next steps depending on the results, such as quarantine measures, follow-up testing, or medical consultation;
- Maintained accurate records of tests conducted, results, and any client interactions, ensuring data security and integrity;
- Participated in project teams/committees and provided administrative support;
- Created accessible documents for persons with disabilities;
- Compiled data into GC Docs;
- Tracked, verified, and reconciled use of personal protective equipment
Black Dog Bistro
Manager
06.2008 - 08.2021
Job overview
- Accountable for budgeting, cost control, general accounting, and full profit and loss;
- Extracted financial and sales data from a Point of Sales (POS) system to interpret sales, analyze trends, and provide recommendations on future purchasing of food and beverage products;
- Balanced cash registers, processed all sales transactions, and calculated summaries for bank deposits;
- Ensured all end of day cash outs were completed efficiently and distributed accordingly
- Served as a first-point-of-contact for visitors, responding to in-person, phone and e-mail inquiries
- Provided general administrative and clerical support;
- Proactively coached and developed associates to unleash their full potential in delivering exceptional client care service;
- Lead event planner for in-house programs, activities, workshops, and events for clients;
- Aided with public relations initiatives, drafted current in-house releases, and social media content;
- Created and customized in-house beverage menus
Education
Willis Business College
Computer Analyst from Business Administration
01.1990
North Dundas District High School
Graduate
01.1988
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
- Leadership and Management
- Communication Skills
- Technical Proficiency
- Financial Acumen
Substantivegroupandlevel
AS-02
Languageprofile
valid, alternative assessment completed by dep., valid, alternative assessment completed by dep.
Educationhighlights
- Willis Business College, Ottawa, Computer Analyst, 09/01/89, 06/01/90
- North Dundas District High School, Graduate, 09/01/84, 06/01/88
Awards
- Certificate of Recognition – Corporate Services Branch, 09/01/23
- PHAC Covid-19 Commemorative Coin – Public Health Agency of Canada, 01/01/23
- Assistant Deputy Minister’s Award of Excellence- Excellence in Service Delivery, 05/01/22
Volunteer Experience
Health Canada (HC)2 campaign
Securitylevel
RELIABILITY
Languages
English
Professional Working
French
Limited Working
Certification
- ServSafe Food Handler's Certification
- First Aid Certification
- Microsoft Office Specialist (MOS) Certification
- CPR/AED Certification
- Health Canada Occupational Health and Safety Course
Timeline
Occupational Health and Safety Case Manager AS-02
Health Canada and the Public Health Agency of Canada
01.2024 - 03.2024
Project Officer Team Lead AS-03
Health Canada and the Public Health Agency of Canada
04.2023 - 01.2024
Team Lead AS-03
Health Canada and the Public Health Agency of Canada
11.2022 - 03.2023
Officer-Coordinator AS-01
Health Canada and the Public Health Agency of Canada
10.2021 - 11.2022
Manager
Black Dog Bistro
06.2008 - 08.2021
North Dundas District High School
Graduate
- ServSafe Food Handler's Certification
- First Aid Certification
- Microsoft Office Specialist (MOS) Certification
- CPR/AED Certification
- Health Canada Occupational Health and Safety Course
Willis Business College
Computer Analyst from Business Administration
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