Overview
Work History
Education
Skills
Specializedtraining
References
Timeline
Generic

Tracy Carroll

Hanmer,Canada

Overview

25
25
years of professional experience

Work History

Inside Sales Rep/Warehouse Associate

Brafasco/White Cap HD Supply
05.2022 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.

Cafeteria Assistant

Chartwell's/Compass Group
09.2021 - 04.2022
  • Cleaned and sanitized surfaces, tools and equipment.
  • Followed all proper handling procedures for prepared foods, ingredients and leftovers.
  • Cooked food per recipe requirements in large batches for routine school breakfasts, lunches and special events.
  • Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.

Courier

FedEx Express
10.2020 - 08.2021
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.

Delivery Driver

T-Force Final Mile
09.2019 - 08.2020
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Bus Driver

Northway Bus Lines
09.2016 - 09.2019
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.

Letter Carrier

Canada Post
01.2016 - 09.2016
  • Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
  • Supported colleagues during peak periods or absences by covering additional routes or assisting with sorting duties as necessary.
  • Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses.
  • Improved mail delivery efficiency by accurately sorting and organizing mail according to designated routes.

Window Cleaner/Supervisor

Exemplary Window Maintenance
04.2008 - 07.2015
  • Enhanced company reputation through meticulous attention to detail and excellent customer service.
  • Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
  • Ensured timely project completion by working efficiently under various weather conditions without sacrificing quality or safety standards.
  • Increased efficiency with proper use of squeegees, ladders, scaffolding, and other specialized equipment.
  • Exhibited professionalism when interacting with clients, promptly addressing concerns and answering questions about the cleaning process.

Aircraft Refueller/Dispatcher

PLH Aviation Services
02.2000 - 05.2005
  • Increased workplace efficiency through routine maintenance checks on fuel trucks and associated equipment.
  • Upheld stringent safety standards while refueling diverse types of aircraft
  • Participated in ongoing training to maintain knowledge of industry best practices and regulatory requirements.
  • Demonstrated adaptability when faced with unexpected changes in weather conditions or flight schedules, adjusting tasks as needed to fulfill responsibilities efficiently.

Station Attendant

Air Canada
11.2000 - 10.2001
  • Transferred luggage from aircraft to collection areas safely using various equipment.
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.
  • Stocked aircraft cabins with necessary equipment and supplies.

Education

High School Diploma -

Philemon Wright High School
Gatineau, QC

Skills

  • Fluently bilingual in both official languages
  • Personable and friendly in dealing with the public
  • Organized with the ability to delegate to get the job done
  • Responsible, dependable, punctual; take pride in my work
  • Able to work independently or with a crew
  • Proven ability to organize members into an effective team
  • Career-oriented, dedicated to professionalism
  • Experienced at working with a wide range of clients of all economic levels

Specializedtraining

  • WHMIS, PLH Aviation Services, Ottawa, ON
  • Transportation of Dangerous Goods Certificate, PLH Aviation Services, Ottawa, ON
  • Fall Arrest/Working at Heights, Exemplary Window Maintenance, North Bay, ON
  • First Aid Certificate
  • Forklift Certificate

References

Available Upon Request

Timeline

Inside Sales Rep/Warehouse Associate

Brafasco/White Cap HD Supply
05.2022 - Current

Cafeteria Assistant

Chartwell's/Compass Group
09.2021 - 04.2022

Courier

FedEx Express
10.2020 - 08.2021

Delivery Driver

T-Force Final Mile
09.2019 - 08.2020

Bus Driver

Northway Bus Lines
09.2016 - 09.2019

Letter Carrier

Canada Post
01.2016 - 09.2016

Window Cleaner/Supervisor

Exemplary Window Maintenance
04.2008 - 07.2015

Station Attendant

Air Canada
11.2000 - 10.2001

Aircraft Refueller/Dispatcher

PLH Aviation Services
02.2000 - 05.2005

High School Diploma -

Philemon Wright High School

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Tracy Carroll