Summary
Overview
Work History
Education
Skills
Reference
Certification
Timeline
Generic
Christine Poirier

Christine Poirier

Moncton

Summary

Dedicated and detail-oriented team player with excellent organizational and interpersonal skills. Seeking a full-time position that offers professional challenges and personal growth opportunities. Proven ability to manage multiple projects simultaneously with precision and a positive attitude.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Emergency Medical Dispatch Shift Supervisor

Ambulance New Brunswick
09.2019 - Current
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Skilled at working independently and collaboratively in a team environment.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Emergency Medical Dispatcher

Ambulance New Brunswick
04.2013 - Current
  • Answered 911 calls, assisting callers in emergency situations with appropriate information and support.
  • Communicated pre-arrival instructions to callers, such as first-aid instructions, CPR, etc.
  • Dispatched and coordinated emergency services teams according to high-priority calls.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
  • Directed responders using assigned mapping systems for timely emergency attendance.
  • Offered friendly and efficient service to callers, handled challenging situations with care.
  • Followed established protocols for professional handling of emergency situations.
  • Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
  • Operated emergency response systems to update and retrieve up-to-date information for first responders.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Assessed emergency requests and made quick judgment calls to determine appropriate action.

Business Owner

Tierra Jewelry Design
09.2007 - 01.2013
  • Trained and motivated employees to perform daily business functions.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.


Autism Support Worker

Hebert Intervention And Learning Services
09.2004 - 09.2007
  • Lead individualized and group counseling sessions with children and families.
  • Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
  • Implemented research-based interventions and strategies to support positive behavior, learning skills and social-emotional development.
  • Documented data and completed accurate updates to case records.

Education

Early Childhood Care And Education

Oulton's College
Moncton, NB

Autism And Behavioural Sciences

University of New Brunswick
Fredericton, NB

Skills

  • Strives for excellence
  • Reliable team member
  • Fluently bilingual in both official languages
  • Strong interpersonal skills
  • Thrives in fast-pace environment
  • Works well under pressure
  • Teachable and adaptable
  • Positive and professional attitude
  • Shift Supervision
  • Dispatch Communication
  • Medical Emergency Support
  • Shift Work

Reference

Serge Doucet: Operations Manager at Ambulance New Brunswick

506-380-3039 / serge.doucet@medavienb.ca


More references available upon request.

Certification

  • Applied Suicide Intervention Skills Training
  • CBDC Business Development Seminar
  • I-100 Introduction to Incident Command System
  • Non-Violent Crisis Intervention Training Program
  • Workplace Hazardous Materials information System

Timeline

Emergency Medical Dispatch Shift Supervisor

Ambulance New Brunswick
09.2019 - Current

Emergency Medical Dispatcher

Ambulance New Brunswick
04.2013 - Current

Business Owner

Tierra Jewelry Design
09.2007 - 01.2013

Autism Support Worker

Hebert Intervention And Learning Services
09.2004 - 09.2007

Early Childhood Care And Education

Oulton's College

Autism And Behavioural Sciences

University of New Brunswick

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