Tony Thomas
Penticton,BC
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Experience Associate
TD Bank
08.2023 - Current
- Processed client transactions including international wire transfers, loan payments, and electronic bill payment investigations with almost 100% accuracy.
- Pipelined more than $1 million in referrals to personal bankers with an 80% turnover rate.
- Conducting extra due diligence for high-risk transactions and timely reports to the fraud department regarding suspicious transactions.
- Executed suitable pre-approved offers at least 2 per week at the frontline thereby reducing the need for an additional appointment.
Department Manager
Walmart
03.2023 - Current
- Managed team of 6 for shipping and receiving operations in midst of 45% increase in incoming freight worth CAD 0.5 million on daily basis.
- Revised, developed, and implemented improvised inventory protocols for ensuring flow of merchandise from backroom to sales floor thereby creating more space for overstock and ensuring filled shelves.
- Collaborated with management, multiple vendors, and delivery drivers to reduce driver waiting time by almost 25% and ensure smooth flow of merchandise to sales floor.
- Ensuring safe and compliant operation of power jacks, forklifts, and walkie stacker adhering to company's internal protocols and OSHA standards.
Proprietary Equity Trader
Self-employed
09.2019 - 10.2022
- Traded on publicly listed Indian equities listed on NSE with almost 40% leverage from the broker.
- Managed CAD 10,000 worth of buy and sell daily with a 5% stop loss and 25% of trades focused on the IT sector.
- Utilized charting patterns and technical investment strategies for intraday trades and combined them with fundamental techniques for weekly trades using spreadsheets.
- Evolved with a 40% increase in total trade volume in 2 years with profit from trades.
Intern
Recode Innovations
06.2018 - 07.2018
- Set up an environment for deploying AWS-based instances on Windows-based platform .
- Employed Amazon Simple Storage Service (S3), Elastic Compute Cloud (EC2), and Elastic Block Storage (EBS) on 5+ systems.
- Coordinated with 2 AWS trainers to troubleshoot and rectify connection errors after initial deployment.
- Created EBS based instances and developed security protocols for each instance.
Education
Post Baccalaureate Diploma - Finance
Thompson Rivers University
Kamloops, BC12.2022
Bachelor's - Information Technology
Viswajyothi College of Engineering & Technology
Kerala, India03.2019
Certification
CFA Level 1
Timeline
Customer Experience Associate
TD Bank
08.2023 - Current
Department Manager
Walmart
03.2023 - Current
Proprietary Equity Trader
Self-employed
09.2019 - 10.2022
Intern
Recode Innovations
06.2018 - 07.2018
Post Baccalaureate Diploma - Finance
Thompson Rivers University
Bachelor's - Information Technology
Viswajyothi College of Engineering & Technology
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