AVOY DAS

Experienced in the retail sector, focusing on customer relationship management and sales. Proven track record of delivering exceptional service, enhancing customer satisfaction, and driving repeat business. Skilled in achieving sales targets, implementing effective sales strategies, and building long-term customer loyalty. Adept at resolving customer issues efficiently and contributing to revenue growth through a customer-first approach.

As a Bell Canada Sales Representative, I utilized my strong communication and persuasive skills to drive sales and exceed targets. My responsibilities included engaging with clients, understanding their unique needs, and providing tailored solutions to enhance their satisfaction with Bell's products and services, including mobile, internet, and TV offerings.

Collaborated with team members to achieve sales targets and contribute to the overall success of the store, participating in team meetings and training sessions.
I addressed and resolved customer inquiries, complaints, and feedback in a professional and courteous manner, consistently ensuring high levels of customer satisfaction.

Delivered exceptional customer service by assisting shoppers in finding products and providing detailed

information about merchandise, promotions, and store policies. Processed customer transactions efficiently and accurately at the point of sale, including handling cash, credit card payments, returns, and exchanges. Addressed and resolved customer inquiries, complaints, and feedback professionally and courteously, ensuring high levels of customer satisfaction.