Timothy Cassavetes
Summary
Highly motivated sales manager with extensive customer service, management, and sales experience. Outgoing sales professional with a record of accomplishment for driving increased sales, improved buying experiences, and elevating company profile within target markets.
Overview
19
19
years of professional experience
Work History
Online Sales Specialist
Otto's BMW
01.2005 - 01.2009
- Sales of new and used vehicles, scheduling repair services
- Assisted new and existing customers with their purchases
- Effectively interacted with customers
- Worked closely with sales staff in negotiating a sale and closing if necessary
- Stayed current with changes and developments in the industry
Senior Sales Associate
Best Buy
01.2009 - 01.2013
- Motivated, coached, developed and inspired teammates to help customers find the perfect product or service
- Cultivated an inclusive team and learning culture while having fun!
- Replenished inventory on the shelves and ensure product availability
- Helped customers retrieve their products and respond to their questions
- Created an amazing customer experience
Manager of Product Management - Supply Chain
Nordstrom
05.2014 - 12.2019
- Ensured alignment on priorities and direction by partnering with other groups, stakeholders and leaders
- Partnered with merchandising, inventory, supply chain, store operations, supply chain operations, industrial engineering, Research, and Software Engineering on feature design and development
- Partnered with Manhattan as a Warehouse Management Platform Vendor on feature design and development
- Developed a/b testing plans with analytics where appropriate
- Drives ownership of features and services throughout the product lifecycle for our cross-channel customer experiences
- Collaborated with peers and leaders across the enterprise to solicit needs, define vision and ensure outcomes align with enterprise priorities and goals
- Hired and developed an efficient and effective team that meets the needs of the product management strategies
- Stayed close to industry best practices and broader company strategy to serve as an area subject matter expert and provide context for product managers
- Maintained a strong understanding of available best in class technologies and applies technology solutions, where appropriate, to improve efficiency and ultimately benefit the customer
Venue Manager
Urban Axe Throwing LTD
08.2020 - 05.2024
- Coaching guests in how to throw Axes
- Responded to client leads in an efficient and professional manner
- Gathered relevant and detailed information regarding each individual event
- Coordinated with food truck vendors, axe and knife suppliers, and contractors
- Arranged and conducted venue site visits as required with clients
- Coordinated & Scheduled staffing, rentals and other event needs
- Manage budgets, Schedule payments and prepare invoices
- Training & development of Staff
- Customer Service
- Closing & Opening
Education
Certificate - Art History
Langara College
Vancouver, BCBachelor of Business Administration - Marketing
Southeastern University
Washington, DCSkills
- Writing and verbal communication
- Relationship Building
- Personnel Management
- Event Promotion
- Persuasion techniques
- Sales Presentations
- Building rapport
- Strong negotiation
- Customer Service
- Sales closing
- Price Negotiation
Timeline
Venue Manager
Urban Axe Throwing LTD
08.2020 - 05.2024
Manager of Product Management - Supply Chain
Nordstrom
05.2014 - 12.2019
Senior Sales Associate
Best Buy
01.2009 - 01.2013
Online Sales Specialist
Otto's BMW
01.2005 - 01.2009
Certificate - Art History
Langara College
Bachelor of Business Administration - Marketing
Southeastern University
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