Tiffany Chin Leung Fatt
Summary
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Successful track record in fostering a collaborative work environment to achieve collective goals.
A drive to grow my career with Starbucks and employ my transferable skills to aid in growing the business to new heights.
Overview
7
7
years of professional experience
Work History
Supervisor
Starbucks
10.2021 - Current
- Helped store management meet standards of service and quality in daily operations.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Monitored employee performance, providing constructive feedback and coaching as needed to support professional growth and skill development.
- Promoted a positive work environment through open communication and effective conflict resolution strategies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Cashier
Longo's
09.2017 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Education
Certificate of Technical Studies - Data Analysis
The Chang School of Continuing Education
Toronto, ON01-2025
Skills
- Attention to Detail
- Effective Communication
- Organizational Skills
- Interpersonal Skills
- Problem-Solving
- Analytical Thinking
Timeline
Supervisor
Starbucks
10.2021 - Current
Cashier
Longo's
09.2017 - 10.2021
Certificate of Technical Studies - Data Analysis
The Chang School of Continuing Education
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