Akash Vij
Calgary,AB
Summary
Seeking a suitable position within your esteemed organization where my skills and hard work can be proven assets. With a strong dedication to success, I aim to contribute to the growth and success of the company. Eager to leverage my abilities and make a positive impact, confident in my ability to excel in this role.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Supervisor
A&W
Moosomin, SK
02.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Sale Associate
Super Save Gas
01.2021 - Current
- Cash counter handling
- Filling of propane tank
- Provide prompt, efficient, and courteous customer service
- Maintain a clean, customer friendly environment in the store
- Ring customer sales on an electronic cash register
- Receive cash from customers and give correct change
- Perform all regular cleaning activities and other tasks that are included on job assignments
- Forecast, order and stock merchandise
- Handle store alone every night
- Prepare online orders
HVAC Technician
Garg Cool Service
Moga, Punjab, India
09.2018 - 06.2019
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Repaired and replaced motors, bearings and belts.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
Front Desk
Big Ben Hotel
Moga, Punjab, India
11.2016 - 09.2018
- To answer all incoming calls, and respond to caller's inquiries in a positive, professional manner
- To redirect calls as appropriate and take clear, concise messages when required
- To greet, assist and direct all visitors
- To pick up and sort internal mail
- To stamp, deliver and maintain mail machine for external mail
- To prepare packages and arrange courier pick up
- To arrange meeting room schedule and bookings
- To update phone and distribution lists
- To maintain a clean, safe, fully stocked and WELL-ORGANIZED reception area
Owner and Handler
Shammi Provision Store
Moga, Punjab, India
01.2016 - 11.2016
Education
Diploma - Hospitality management
Vancouver Community College
12.2022
Trade COURSE - Refrigration and air conditioning
Govt. Iti. Moga
08.2018
Skills
- Detail-oriented
- Attention to detail
- Teamwork
- Flexibility
- Analytical skills
- Critical thinking
- Interpersonal skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Time-management skills
- Computer skills
- Microsoft Office
- Independent work
- Ability to focus under pressure
- Mathematical calculations
- Quick learner
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Inventory Control
- Staff Development
- Staff Discipline
- Operations Management
- Processes and procedures
- Policy Enforcement
- Inventory Oversight
- Problem-Solving
- Multitasking Abilities
- Time Management
- Attention to Detail
- Excellent Communication
- Decision-Making
- Effective Communication
- Active Listening
- Relationship Building
Certification
- MDP1
- First Aid Certification
- Health & Safety Leadership
- Safecheck Advanced Canadian Food Safety Certification (Food Safety 1)
- Serving It Right Certificate
- Propane Attendant
References
Available upon request
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Supervisor
A&W
02.2023 - Current
Sale Associate
Super Save Gas
01.2021 - Current
HVAC Technician
Garg Cool Service
09.2018 - 06.2019
Front Desk
Big Ben Hotel
11.2016 - 09.2018
Owner and Handler
Shammi Provision Store
01.2016 - 11.2016
Diploma - Hospitality management
Vancouver Community College
Trade COURSE - Refrigration and air conditioning
Govt. Iti. Moga