Tim Johnston
Summary
Enthusiastic career changer, seeking a position that will effectively challenge my experience in meeting the demands of a fast-paced work environment. Strong organizational and communication skills, with the ability to effectively multitask, interact effectively with a diverse customer base, and highly focused on creating an outstanding customer experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Supervisor
Value Village
08.2022 - 08.2024
- Engaged customers, answered questions, and supported requests with a positive customer service mindset
- Resolved all issues, including customer requests or complaints
- Managed staff in the checkout processes at the point of sales systems (POS) and identified training needs and provided coaching
- Applied strong leadership and problem-solving skills to maintain team efficiency and obtain sales and labor goals
Baker
Tim Hortons
02.2022 - 08.2022
- Prepared baked products as assigned
- Ensured that all showcase specifications were met
- Cleaned and maintained kitchen equipment and oven.
- Followed food safety standards when handling ingredients.
Driving Instructor
North American Truck Driving Academy
09.2021 - 01.2022
- Conducted in-class and on-road training
- Evaluated student performance and documented progress and goals
- Designed routes and set practice skills to challenge student drivers and build behind-the-wheel confidence
- Met needs of different students by adapting teaching materials and methods
Driver Trainer
Crossroads Truck & Career Academy
01.2018 - 08.2021
- Trained and supervised students
- Verified and ordered inventory needed for training fleet
- Marked tests and evaluated student progress
- Delivered a challenging curriculum and made training a positive experience for students.
Truck Diver
DFS
05.2017 - 01.2018
- Inspected the truck for defects and safe operating condition, before, during and after trips
- Worked as a team driver, delivering loads to the West coast of the United State
- Educated new hires on company procedures, logging system, routing, loading requirements and documentation.
Driver Trainer
Transport Training Centres Of Canada Inc
06.2015 - 04.2017
- Advised students on program and career choices
- Provided challenging lessons on the rules of the freeway and city driving, along with night driving to students
- Created a safe and professional environment for all students
Education
High School Diploma -
École Massey-Vanier
Cowansville, QCSkills
- Service-Oriented
- Conflict and Complaint Resolution
- Time management and organization
- Detail-Oriented
- Adaptable and Flexible
- Team-Oriented and Cooperative
- Willingness to Learn
- Cultural Awareness and Sensitivity
- Communication, and Problem-solving
Certification
SafeCheck Canadian Food Safety Certification
Timeline
Supervisor
Value Village
08.2022 - 08.2024
Baker
Tim Hortons
02.2022 - 08.2022
Driving Instructor
North American Truck Driving Academy
09.2021 - 01.2022
Driver Trainer
Crossroads Truck & Career Academy
01.2018 - 08.2021
Truck Diver
DFS
05.2017 - 01.2018
Driver Trainer
Transport Training Centres Of Canada Inc
06.2015 - 04.2017
SafeCheck Canadian Food Safety Certification
High School Diploma -
École Massey-Vanier
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