Tiffany Bollo
Summary
Accomplished and dedicated professional with 6 years experience in Massage Therapy, confident in ability to contribute to team success through advanced skills in teamwork, empathy, and critical thinking. Comfortable adapting to change and finding creative solutions to unexpected problems. Committed to continuous improvement and building a collaborative team environment.
Overview
6
6
years of professional experience
Work History
Registered Massage Therapist
Self Employed
09.2017 - Current
- Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
- Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of stroke lengths, rhythms, and intensities to optimize relaxation.
- Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief, and relaxation effect.
- Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Maintained client treatment records and designed long-term care programs for return customers.
- Maintained clean and professional massage therapy environment with stringent adherence to sanitization protocols.
- Developed knowledge of anatomy, physiology and pathology to supplement massage training.
- Monitored client progress and adjusted massage techniques to best meet individual needs.
- Educated clients on benefits of massage therapy and importance of self-care.
- Created marketing advertisements to increase awareness of services and boost sales.
- Collaborated with other healthcare professionals to develop treatment plans.
- Provided treatment for medical conditions and injuries through therapeutic massage.
- Analyzed postural assessments and range of motion.
Medical Laboratory Assistant
Alberta Health Services, AHS
01.2018 - 03.2019
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Followed safety protocols to maintain safe and secure laboratory environment.
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Utilized various medical laboratory equipment to conduct tests and analyses.
- Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
- Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Set up, maintained and verified sterility of lab equipment and tools.
Education
Diploma - Registered Massage Therapy
Alberta College of Massage Therapy
Grande Prairie, AB09.2017
High School Diploma -
Grimshaw Jr/Sr Highschool
Grimshaw, AB07.2015
Skills
Active Listening
Time Management
Critical Thinking
Team work
Leadership
Communication Skills
Empathy
Languages
English
Native or Bilingual
Timeline
Medical Laboratory Assistant
Alberta Health Services, AHS
01.2018 - 03.2019
Registered Massage Therapist
Self Employed
09.2017 - Current
Diploma - Registered Massage Therapy
Alberta College of Massage Therapy
High School Diploma -
Grimshaw Jr/Sr Highschool
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