Summary
Overview
Work History
Education
Skills
Volunteer Veterinarian Assistant (2023)
Volunteer Teachers Aide (2024)
Timeline
Generic

Tiana Signorile

Innisfil,Ontario

Summary

Enthusiastic individual well-versed in the hospitality industry. Possesses great interpersonal and communication skills and a passion for delivering superior customer service. Skilled in taking orders, handling payments, and delivering food and beverages in a timely manner. Reliable and friendly food service worker with years of experience in fast-paced restaurant environments. Highly organized and efficient multitasker with a knack for anticipating customer needs. Focused student with knowledge of food sanitation and safety, customer satisfaction, and telephone etiquette. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals. Proactive professional with 9 years of work experience and proven knowledge of food preparation, quality control, and catering. Motivated professional focused on maximizing customer satisfaction. Effective at training, disciplining and motivating staff to achieve new heights of skill and performance. Proven history in team leadership, group time management and multitasking. Highly competent Supervisor with experience in overseeing daily operations, developing efficient procedures, and leading productive teams. Strengths include sharp decision-making skills, effective communication, and a proven ability to identify operational inefficiencies. Demonstrated success in improving team productivity and reducing costs through innovative management techniques.

Overview

8
8
years of professional experience

Work History

Server/Shift Supervisor

State And Main
Aurora, Canada
05.2022 - Current
  • Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience
  • Greeted and escorted guests to tables, fostering warm welcome
  • Communicated orders to kitchen staff to turn tables faster, keeping food fresh and hot
  • Complied with health department regulations to prevent foodborne illness
  • Checked customer identification to support legal age requirements for consumption of alcoholic beverages
  • Obtained food and drink orders using standard order pad or memorization
  • Processed accurate cash and credit card transactions
  • Informed customers about daily specials, increasing sales of popular food items or dishes
  • Upsold drinks and desserts, boosting sales and profit
  • Trained new employees on restaurant policies
  • Presented menu and provided information about ingredients, reducing potential food allergies
  • Delivered accurate checks and processed bill payments in POS system
  • Offered menu recommendations, highlighting popular dishes to optimize guest enjoyment
  • Presented menus to answer questions about items and make recommendations
  • Checked on guests to verify satisfaction with each course
  • Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods
  • Responded promptly to guest complaints or concerns to maintain positive relationships between restaurant management and patrons
  • Suggested additional items to customers to increase restaurant sales

Waitress

The Vaughan City Grill
Vaughan, Canada
09.2016 - 08.2024
  • Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience
  • Greeted and escorted guests to tables, fostering warm welcome
  • Upsold drinks and desserts, boosting sales and profit
  • Presented menu and provided information about ingredients, reducing potential food allergies
  • Wrote patrons' food orders on order slips or entered orders into computers for transmittal to kitchen staff
  • Checked on guests to verify satisfaction with each course
  • Informed customers of daily specials
  • Filled condiment, salt and pepper, and napkin containers
  • Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods
  • Swept and mopped floors and removed trash
  • Removed dishes and glasses from tables or counters to take to kitchen for cleaning
  • Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders
  • Listened to customer concerns and complaints and quickly rectified issues
  • Described ingredients and cooking methods to explain preparation of various food items
  • Answered telephones to take reservations or to-go orders
  • Memorized frequent customer preferences to build relationships and loyalty
  • Offered menu recommendations, highlighting popular dishes to optimize guest enjoyment

Education

Bachelor of Science, Honours - Animal Biology

University of Guelph
Guelph
12-2024

Skills

  • Reporting and documentation
  • Collaborative learning
  • Growth mindset
  • Verbal and written communication
  • Classroom management
  • Critical thinking
  • Safe service compliance
  • Outgoing personality
  • Clear and effective communication
  • Hospitality and accommodation
  • Team player attitude
  • Basic accounting
  • Task delegation
  • Workplace safety
  • Complaint handling
  • Collaborative mindset
  • Policy enforcement
  • Organizational improvement
  • Strategic planning
  • Instructional methods
  • Technology integration
  • Subject matter expertise
  • Classroom support

Volunteer Veterinarian Assistant (2023)

Vida 

  • Worked with veterinarian to perform pre-surgical exams and assist during surgery.
  • Monitored vital signs, administered medications, and provided nursing care.
  • Restrained animals for veterinary examinations, treatments and procedures.
  • Performed postoperative nursing care and pain management.
  • Worked under general supervision to develop methods and sequences.
  • Assisted DVMs during procedures by restraining animals, monitoring vitals and administering medications.
  • Prepared examination and treatment rooms by stocking them with appropriate supplies.
  • Prepared surgical equipment and pass instruments and materials to veterinarians during surgical procedures.
  • Monitored animals recovering from surgery and noted veterinarians of any unusual changes and symptoms.
  • Filled medication prescriptions for clients.

Volunteer Teachers Aide (2024)

  • gained classroom experience
  • collaborated with teacher
  • tutor students in the classroom
  • helped create lesson plans
  • monitor students
  • provided individual support to students

Timeline

Server/Shift Supervisor

State And Main
05.2022 - Current

Waitress

The Vaughan City Grill
09.2016 - 08.2024

Bachelor of Science, Honours - Animal Biology

University of Guelph
Tiana Signorile