Thuc Nguyen
Winnipeg,MB
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Banking Advisor - Mutual Fund Representative
RBC Royal Bank
Winnipeg, MB
10.2023 - Current
- Prepared reports detailing customer activity, portfolio performance and risk management strategies.
- Generated sales leads through networking activities such as attending events or contacting potential customers.
- Developed and implemented financial plans for customers to help them reach their short-term and long-term goals.
- Researched competitors' offerings to develop strategies for increasing market share.
Customer Service Representative
Sushi Hon
Winnipeg, MB
02.2022 - 01.2024
- Memorize over 75 menu items and rotating specials to give customized recommendations to guest
- Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of time
- Provide optimal customer experience by accurately taking customer orders and safely handling food.
GMPs and PCP Intern
Bones and Marrow Broth company
Winnipeg, MB
02.2023 - 04.2023
- Investigate production plant, equipments, production flow, trash and waste managment, recall procedure, personal hygiene to conduct GMPs and PCP document
- Assisted with development and implementation of new quality monitoring protocols
- Conducted quality control procedures from raw material stage to finished product
- Solved compliance issues with business owner and give recommendation on improving quality control process.
Research and development project intern
Utoffea
Winnipeg, MB
10.2022 - 12.2022
- Taking samples and perform physiochemical analysis on samples to determine key factor on improving shelf life of product
- Analyze experimental data and compare with existing literature to write report and summaries of finding
- Give recommendation on reformulation of product to improve shelf stability of product while maintaing desireable sensory value.
Regulatory Affairs
VietMedical
Ho Chi Minh City, Viet Nam
02.2021 - 12.2021
- Prepare and submit regulatory registration document for disinfectant and sanitizing products
- Provide pre-, ongoing, and post-inspection follow-up assistance to governmental inspectors
- Ensure products adhere to national and international regulatory standards.
Education
Investment Fund Canada
Canadian Securities Institute
11-2023
Bachelor of Science - Food Science
University of Manitoba
Skills
- Contract Negotiations
- Cross-selling abilities
- Strategy Development
- Understanding of analytical methodologies and procedure
- Strong technical knowledge of food safety, inventory management (FIFO)
- WHMIS certification
Timeline
Banking Advisor - Mutual Fund Representative
RBC Royal Bank
10.2023 - Current
GMPs and PCP Intern
Bones and Marrow Broth company
02.2023 - 04.2023
Research and development project intern
Utoffea
10.2022 - 12.2022
Customer Service Representative
Sushi Hon
02.2022 - 01.2024
Regulatory Affairs
VietMedical
02.2021 - 12.2021
Investment Fund Canada
Canadian Securities Institute
Bachelor of Science - Food Science
University of Manitoba
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