Summary
Overview
Work History
Education
Skills
Professional Highlights
References
Timeline
Generic

Thanusa Thavayogaraja

Oshawa,Ontario

Summary

An accomplished leader with diverse skills and customer service experience in Client Support, Marketing, customer Service, Administration, and Operations. Possesses strong interpersonal relations, written and verbal communication, and general administration skills committed to excellence. Professional with progressively combined and proven experience in a broad spectrum of dynamic areas. Work well as a part of team as well as independently. Interacts easily and courteously with people of diverse backgrounds, cultures, and professional backgrounds. Thrives in fast-paced, goal-oriented environment. Works well under highly stressful situations and maintains focus to accomplish desired results productively. Employs active listening skills to determine customer needs and issues in order to ensure client satisfaction. Looking for opportunities to excel and build on skills while learning new businesses. Actively seeking a full-time position with your company in the realm of my expertise and broad experience.

Overview

3
3
years of professional experience

Work History

Sales Consultant

Moores Clothing for Men
Oshawa
10.2019 - 08.2022
  • Providing prospective clients with sales support by identifying their needs and budget
  • Respond to client and online inquiries, providing options and solutions
  • Conduct transactions and activities that require expert knowledge on variety of products
  • Assist in the timely, and accurate completion of new sales, and cash transactions
  • Addresses questions and resolves issues
  • Expedite resolutions of customer’s problems and complaints to maximize satisfaction
  • Exceed sales targets monthly and quarterly and maintain deliverables within schedule
  • Build a positive experience at every interaction and look for ways to continually improve sales
  • Collaborate and help team members increasing their sales
  • Trained new associates, ensuring they are fully equipped with skills for their acquired position
  • Participate fully as a member of the team, support a positive and service-oriented work environment
  • Exceeded targets, team goals and overall organizational objectives with strong drive and focus

Education

Bachelor of Arts - Criminology And Justice Studies

Ontario Tech University
Oshawa, ON
04-2026

Skills

  • Effective Persuasion Skills
  • Client Relationship Oversight
  • Effective Time Management
  • Strategic planning
  • Surpasses Sales Targets
  • Sales Performance Analysis
  • Prospective Client Outreach
  • Customer relationship management

Professional Highlights

  • Highly developed and proven creative, operational, and results-driven abilities
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal
  • Looks for ways to contribute to the ongoing improvement of the overall customer experience
  • Contributes to business results and the overall experience delivered in the store
  • Refined leadership, negotiating and management skills empowered through years of experience
  • Diligent and professionally cemented attention to detail in building client relationship skills, intricate ability to think outside the box
  • Strong eye for identifying and resolving problems with viable solutions, inspiring leadership, and building trust amongst fellow team members
  • Meticulous and results-driven work ethic, whilst implementing strong developmental strategies at the workplace for cementing productivity and results

References

References available upon request.

Timeline

Sales Consultant

Moores Clothing for Men
10.2019 - 08.2022

Bachelor of Arts - Criminology And Justice Studies

Ontario Tech University
Thanusa Thavayogaraja