Summary
Overview
Work History
Education
Skills
Timeline
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Thais Harris

Marina Del Rey

Summary

Professional server with solid background in high-end hospitality environments. Adept at delivering exceptional customer service, ensuring guest satisfaction, and maintaining polished and efficient workflow. Strong team collaborator who thrives in fast-paced settings and adapts seamlessly to changing demands. Proven skills in communication, problem-solving, and maintaining positive atmosphere.

Overview

3
3
years of professional experience

Work History

Bottle Server

Sonny's Gentlemens Club
09.2023 - Current
  • Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
  • Managed guest reservations efficiently, ensuring proper seating arrangements for VIP clients.
  • Utilized interpersonal skills to establish rapport with customers from diverse backgrounds, cultivating an inclusive environment.
  • Increased overall sales by upselling premium bottles, mixers, and additional services.

Sales Associate

Ralph Lauren
01.2022 - 06.2023
  • Conducted personal shopping consultations for high-profile clients, showcasing exclusivity and enhancing brand appeal.
  • Developed long-lasting client relationships to ensure repeat business and loyalty.
  • Managed client appointments and ensured timely follow-ups, demonstrating attentiveness to each individual''s needs.
  • Built trust with clients through transparent communication regarding pricing, materials, sizing options, or any additional inquiries they had about luxury fashion items.

Restaurant Hostess

SOL Cocina
11.2021 - 08.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Education

Santa Monica College
Santa Monica, CA

Skills

  • Strong communication skills
  • Exceptional customer service
  • Efficient multitasking
  • Team player

Timeline

Bottle Server

Sonny's Gentlemens Club
09.2023 - Current

Sales Associate

Ralph Lauren
01.2022 - 06.2023

Restaurant Hostess

SOL Cocina
11.2021 - 08.2023

Santa Monica College

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Thais Harris