TETIANA RADKEVYCH
Calgary,Canada
Summary
Multi-talented Sales Clerk focused on being productive and providing first-rate service to all customers. Enthusiastic about resolving issues and maximizing company revenue with loyal, happy customers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Clerk
Eldamar Studio Inc.
10.2023 - 08.2024
- Contributed to a positive work environment through effective communication and teamwork among colleagues.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Built strong relationships with customers, fostering trust and loyalty through exceptional service.
- Responded to customer needs through competent customer service and prompt problem-solving.
Sales Associate
Fotoxata
03.2021 - 12.2022
- Greeted customers and provided exceptional customer service
- Processed credit card transactions quickly and securely
- Processed returns, exchanges, and refunds in accordance with company policies
- Maintained up-to-date knowledge of store merchandise and policies
- Maintained cleanliness of store environment including floors, windows, displays
- Organized stockroom shelves according to size, color or style
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change
- Answered incoming telephone calls to provide store, products and services information
- Trained new team members in cash register operation, stock procedures, and customer services
Education
Associate of Arts - Fine Arts Sculpture (Master of Sculpture, Teacher)
Lviv College of Decorative And Applied Arts
06.2017
Skills
- Customer Needs Assessment
- Product Knowledge
- Microsoft Office Suite
- Inventory Control
- Product Sales
- Payment Processing
- Time Management
- Merchandise Display
- Store Opening and Closing
- Customer Service
Certification
- ProServe Liquor Staff Training/ ProServe License
- Food Safety Certification – SafeCheck® Advanced
Languages
English
Full Professional
Ukrainian
Native or Bilingual
Polish
Full Professional
Russian
Full Professional
Timeline
Customer Service Clerk
Eldamar Studio Inc.
10.2023 - 08.2024
Sales Associate
Fotoxata
03.2021 - 12.2022
Associate of Arts - Fine Arts Sculpture (Master of Sculpture, Teacher)
Lviv College of Decorative And Applied Arts
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