Obed Fukiau
Ottawa,Canada
Summary
Bilingual nursing student skilled in patient care and therapeutic communication. Proven ability to enhance customer experiences and operational efficiency through effective teamwork and attention to detail in fast-paced healthcare environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Produce Clerk / Customer Service Associate
Food Basics
Ottawa, Canada
01.2023 - Current
- Managed full produce workflow from delivery receiving to stocking on sales floor
- Unloaded and inspected deliveries, ensuring product quality and accuracy
- Organized and stored products in cooler, ensuring compliance with safety and rotation standards
- Stocked shelves and maintained attractive product presentation to enhance customer experience
- Removed expired or damaged products to ensure quality and compliance
- Applied product labeling and updated pricing to reflect weekly promotions and ensure accurate customer information
- Operated pallet jack and handled materials safely
- Maintained cleanliness and food safety standards
- Worked efficiently in a fast-paced environment with strong attention to detail
Crew Member (Front, Drive-Thru, Kitchen, Overnight)
McDonald’s
Ottawa, Canada
01.2023 - Current
- Delivered fast and accurate service in high-pressure environments
- Executed roles as cashier, drive-thru, and kitchen team member to ensure smooth operations
- Operated effectively during overnight shifts, maintaining service quality with minimal supervision
- Supported management in ensuring efficient service during staff shortages
- Monitored food safety by checking product freshness and removing expired items to uphold standards
- Maintained cleanliness, hygiene, and operational standards
- Demonstrated strong multitasking, adaptability, and teamwork skills
Service Clerk
Fortinos
Hamilton, Canada
06.2023 - 08.2023
- Assisted customers to enhance service experience and address inquiries
- Facilitated stocking to ensure product availability for customers
- Maintained store organization and cleanliness to support optimal shopping environment
- Developed strong communication and teamwork skills
Education
Certificate / Pathway Program - Pre-Health Sciences
La Cité College
Ottawa, ON06-2025
Bachelor of Science - Nursing
La Cité Collégiale
Ottawa, ON05-2026
Skills
- Inventory management
- Customer needs assessment
- Product knowledge
- Health and safety
- Sales support
- Stock organization
- Store layout optimization
- Customer interaction
- Effective communication
- Sales reporting
- Collaborative teamwork
- Customer service
- Data privacy
Certification
- Basic Life Support (BLS) – Healthcare Provider
- Interprofessional Education (IPE) Certificate – FIP 101: Introduction to Interprofessional Collaboration, La Cité College, 10/01/25
- Active Offer of Service Training – Therapeutic Communication Context, La Cité College
- Workplace Training – Food Basics
- Health & Safety Training
- Food Safety & Hygiene Standards
- WHMIS (Workplace Hazardous Materials Information System)
- Customer Service & Workplace Procedures
Languages
- English
- French, Native
- English, Professional
Availability
Flexible – Days, Evenings, Nights, Weekends
Core Clinical Skills
- Vital Signs Monitoring (BP, Pulse, Respiration, Temperature, SpO₂)
- Head-to-Toe Patient Assessment
- Activities of Daily Living (ADLs) Assistance
- Infection Prevention & Control (PPE, isolation)
- Incontinence & Basic Catheter Care
- Patient Mobility, Transfers & Repositioning
- Hygiene & Bed Bath Care
- Therapeutic Communication
- Documentation & Reporting (FADM)
- Interprofessional Team Communication
- Professionalism & Patient Confidentiality
Healthcare Experience
Clinical Training (Nursing, Elderly & Holistic Care Labs), La Cité College, Ottawa, ON, Performed comprehensive vital signs monitoring (blood pressure, pulse, respiration, temperature, oxygen saturation - SpO₂), Conducted head-to-toe patient assessments, Assisted with medication preparation and administration under supervision (oral, topical, rectal), Applied infection prevention and control measures, including PPE use and isolation precautions, Provided complete bed baths and hygiene care (head-to-toe), Assisted with patient mobility, transfers, and repositioning, Delivered incontinence care (brief changes) with dignity and respect, Emptied and monitored urinary drainage bags (basic catheter care), Assisted patients with activities of daily living (ADLs): bathing, feeding support, mobility, Promoted patient comfort, dignity, and emotional well-being, Applied a holistic approach addressing physical, psychological, and social needs, Identified fall risks and contributed to prevention strategies, Built therapeutic relationships through active listening and empathy, Documented patient care and observations using structured clinical format (FADM), Reported changes in patient condition accurately to team members, Followed clinical safety protocols and professional standards
Timeline
Service Clerk
Fortinos
06.2023 - 08.2023
Produce Clerk / Customer Service Associate
Food Basics
01.2023 - Current
Crew Member (Front, Drive-Thru, Kitchen, Overnight)
McDonald’s
01.2023 - Current
Certificate / Pathway Program - Pre-Health Sciences
La Cité College
Bachelor of Science - Nursing
La Cité Collégiale