John Akinbile
Thunder Bay,ON
Summary
Results-oriented individual with experience in safety compliance and project management. Expertise in educating others on safety practices and managing customer inquiries. Committed to achieving quality assurance and fostering a collaborative team environment.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Customer Service Clerk
Superstore
Thunder Bay, Ontario
09.2025 - Current
- Resolved customer complaints in a timely manner.
- Uses and wears the required safety equipment and clothing during cart retrieval and snow removal.
- Answered incoming calls from customers regarding product information, order status, returns, and other related inquiries.
- Document and resolve customer complaints in a timely manner, and also report the same to the supervisor.
- Abides by the health and safety Act, policies, and procedures when handling foods and products within the store.
Special Marshals of the Federal Road Safety Corps
Federal Road Safety Corps Nigeria
Ibadan Oyo State, Nigeria
01.2024 - 08.2025
- Monitored traffic flow to ensure safety and compliance with regulations.
- Abided by the Highway Traffic Act, the Health and Safety Act, and City policies and Procedures.
- Educated road users on safe driving practices and road safety awareness.
- Assisted in accident scene management to support emergency response teams.
- Used and wore all required safety equipment and clothing.
Education
Master of Science - Environmental Studies
Lakehead University
Thunder BaySkills
- Environmental assessment
- Project management
- Customer service
- Safety compliance
- Effective communication
- Team collaboration
- Quality assurance
Certification
Sustainable Development Goals(SDGs) 2025
References
References available upon request.
Timeline
Customer Service Clerk
Superstore
09.2025 - Current
Special Marshals of the Federal Road Safety Corps
Federal Road Safety Corps Nigeria
01.2024 - 08.2025
Master of Science - Environmental Studies
Lakehead University