Terri Gerein-Kennedy
Martensville
Summary
Terri is a keen-to-detail individual with more than fifteen years of experience in the sales industry. Her main focus was managing people and ensuring full and excellent customer service experience is delivered. Having full exposure with both administrative tasks and meeting monthly goals, she is ready to embark on a new challenge and willing to learn and adapt as needed. She is looking for a team where she can share her knowledge and skills based on her solid experience to meet both the company’s goals as well as her professional goals.
Overview
26
26
years of professional experience
Work History
Client Advisor
Royal Bank Of Canada
01.2023 - Current
- Preventing and resolving clients banking problems
- Cultivate and maintain relationships with partners
- Completing day to day banking transactions while adhering to policies and procedures
- Daily cash management, balancing and reporting
Store Manager
CannaCabana
01.2021 - 01.2022
- Daily Inventory, staff files and cash control
- Training and hiring all staff
- General store maintenance
- Customer support
- Sales goals and KPIs
- Payroll
Inside Sales
ESP Salon Sales
01.2006 - 01.2020
- Managed company Rewards program based on clients quarterly purchases
- Take phone orders and enter into computer system to be picked and packed by warehouse staff
- Answer incoming calls and re-directing them
- Training new personnel
- Managed daily correspondence via e-mail, fax and phone
Manager
Cineplex Galaxy Cinemas
01.2000 - 01.2013
- Scheduling and payroll for more than 75 staff
- Supervising the general operation of theatre Including projection, food service areas, staff, cash, building maintenance, cleanliness, guest satisfaction
- Balancing daily totals of tills and safe
- Full knowledge of food safe procedures, box office policies and operation of computer system
Education
CannaSell - undefined
01.2021
High School Diploma - undefined
Walter Murray Collegiate Institute
06.2001
Skills
- Proficient in Microsoft Word & Outlook
- Reliable and efficient
- Keen to details
- Easily adapts to new environment
- A great team member and leader
Languages
English
Full Professional
Community Leadership
Salvation Army, Volunteered yearly for over 8 years with the Salvation Army, Ringing bells at Christmas for the kettle donations; Helping out with the Christmas hamper handout day, Managed and participated in slow pitch league for over 7 years, Duties included attending monthly league rep meetings, contacting team members regarding availability each week, buying and maintaining equipment and first aid kit. Collecting team fees and organizing a fundraiser if needed.
Timeline
Client Advisor
Royal Bank Of Canada
01.2023 - Current
Store Manager
CannaCabana
01.2021 - 01.2022
Inside Sales
ESP Salon Sales
01.2006 - 01.2020
Manager
Cineplex Galaxy Cinemas
01.2000 - 01.2013
CannaSell - undefined
High School Diploma - undefined
Walter Murray Collegiate Institute
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