Thabitha Andrade
Martensville
Summary
To be an influential part of a company that is committed and proud of providing an unique experience for both internal and external customers.
Overview
21
21
years of professional experience
Work History
New Home Sales Consultant
North Ridge Development Corp.
07.2014 - Current
- Lead tracking - maintaining and growing customer base with continuous follow up
- Following sales approach process, raising standard of the homebuilding process while addressing customer needs and desires
- Negotiating terms of purchases agreements and proposals to close sales
New Home Sales Consultant
Montana Homes
02.2014 - 07.2014
- Responsible for disbursing and updating marketing information for all show homes and available inventory
- Ensuring hostess’ schedules, clarity and understanding of marketing information, product knowledge and prospecting process.
- Tracking and reporting of all show home traffic and prospects to sales manager
- Office showroom knowledge and demonstration of home building process standards and upgrades
Master Trainer
JYSK
03.2013 - 12.2013
- Responsible for Store Manager Training; eight newly implemented training modules for all Saskatchewan Store Managers and team leads
- Meet and exceed all key performance indicators (SPC/UPT/Conversion rates)
- Responsible for inventory management
- Displays of merchandise clean, full and priced at all times
- Merchandising top 10 products in key areas
- Accountable to approximately 30 staff members
- Cash Management
Store Manager
JYSK
10.2011 - 12.2013
- Responsible for Store Manager Training; eight newly implemented training modules for all Saskatchewan Store Managers and team leads
- Meet and exceed all key performance indicators (SPC/UPT/Conversion rates)
- Responsible for inventory management
- Displays of merchandise clean, full and priced at all times
- Merchandising top 10 products in key areas
- Accountable to approximately 30 staff members
- Cash Management
Sales Manager
TDG – Ashley Furniture Homestore
06.2009 - 10.2011
- Delivery and preparation of two daily meetings
- Delivery and preparation of one hour meetings once a week
- Preparation and execution of all sales professional weekly Performance Improvement Meetings
- Creation and execution of Professional Calendar
- Entering monthly stats and calculations of monthly budgets
- Scheduling to traffic
- Delivery of New Hire Initial Sales Training (including product knowledge of Ashley Furniture & Whirlpool Appliances)
- Performance Management - daily coaching and supervision, progressive discipline, probation reviews, yearly reviews
- Competitive Analysis
- Interviews, Hiring, Terminations
- Pricing - price matching, discounting approvals, special order pricing, non-policy approvals
- Acting Store Manager (in absences)
- Opening / Closing responsibilities (key holder/alarm/deposit)
Assistant Manager
Hollyburn Properties – Princess Island Place
03.2009 - 06.2009
- Managing a 270 suite apartment complex downtown Calgary, with my husband.
- Front reception; Collecting and accounting rents, parking, debts etc.
- Showing suites, lease signing, criminal record checks, back-round checks
- Trained to contract all tradesman and work orders as we renovated approximately 20 suites a month between move ins and outs. Including floors, walls, doors, lighting, appliances, cupboards and sinks.
- On call 3 nights a week
Design Specialist
The Dufresne Group – Ashley Furniture Homestore
06.2008 - 03.2009
- Design Specialist; Liaison between Management and Product Specialist
- Leading by example by appearance, attitude and drive to succeed.
- Coaching and mentoring Product specialist on areas of improvement
- Conducting product knowledge sessions
- Contribute to sales analysis, pulse review and action planning
- Assist team in closing sales, extended services plans and overcoming objections
- Responsible for a team of 3- 5 professional development
- Maintained personal sales of $867 000 in 2008
Product Specialist
The Dufresne Group – Ashley Furniture Homestore
03.2005 - 06.2008
- Design Specialist; Liaison between Management and Product Specialist
- Leading by example by appearance, attitude and drive to succeed.
- Coaching and mentoring Product specialist on areas of improvement
- Conducting product knowledge sessions
- Contribute to sales analysis, pulse review and action planning
- Assist team in closing sales, extended services plans and overcoming objections
- Responsible for a team of 3- 5 professional development
- Maintained personal sales of $867 000 in 2008
Education
Portuguese 101
University of Saskatchewan
01.2004
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Central Memorial Highschool
01.2003
Skills
- Sales strategy
- Multitasking capacity
- Customer service
- Strong negotiation skills
- Customer relationship management
- Goal-oriented mindset
- Sales strategy development
Timeline
New Home Sales Consultant
North Ridge Development Corp.
07.2014 - Current
New Home Sales Consultant
Montana Homes
02.2014 - 07.2014
Master Trainer
JYSK
03.2013 - 12.2013
Store Manager
JYSK
10.2011 - 12.2013
Sales Manager
TDG – Ashley Furniture Homestore
06.2009 - 10.2011
Assistant Manager
Hollyburn Properties – Princess Island Place
03.2009 - 06.2009
Design Specialist
The Dufresne Group – Ashley Furniture Homestore
06.2008 - 03.2009
Product Specialist
The Dufresne Group – Ashley Furniture Homestore
03.2005 - 06.2008
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Central Memorial Highschool
Portuguese 101
University of Saskatchewan
Education/Awards/Memberships
2023 New Home Sales Person of the Year – Saskatoon Home Builder Association,
P.E.O Saskatoon Chapter D Vice President March 2015/2016,
P.E.O Saskatoon Chapter D Recording Secretary March 2013/2014,
P.E.O Saskatoon Chapter D Member Since October 2011,
Winner 2010 Passion Award – The Dufresne Group Foundation of Excellence Award
Nominated 2009 Passion Award - The Dufresne Group Foundation of Excellence Award
Directors Club Awards 2006, 2007 & 2008 for sales over $850 000 in a year with TDG