Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Teresa Andrews

Coaldale,Canada

Summary

Dedicated Educational Assistant with over 15 years of experience in classroom support and educational facilitation. Committed to fostering an engaging learning environment through effective communication and strong organizational skills. Proficient in utilizing a variety of educational tools and strategies tailored to meet the diverse needs of students. Passionate about continuous learning and professional development to enhance the educational experience for all learners.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Educational Assistant

Palliser school division
01.2022 - Current
  • I worked with multiple needs in multiple grades, including grade 7, 9, 10 and 11. The students that I worked with had different level of needs from behavioural , mood disorders, learning support, ADHD, as well as defiant to name a few. I had to be adaptable to the many different changes with the students that I worked with throughout the day. Strategies and being able to think quickly are a few of the skills that I have.
  • Coaldale Prairie Winds Secondary School- 2024-2025
  • Jennie Emery Elementary School, Coaldale, AB
  • I worked in the preschool, grade 2, 3,and 4 classes, as well as students that required feeding tubes, lifts, wheel chairs and eye gaze machines. I had to be able to work with complex students and support typical students as well in the classroom setting.
  • Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
  • Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
  • Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decisionmaking.
  • Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.

Educational Assistant

Holy Spirit School division
01.2018 - 01.2024
  • I have worked in the preschool and kindergarten program while I have been with the school division.
  • I worked in multiple schools in Lethbridge with the more complex students in pre school. I have worked with non verbal students, behavioural, physical students, ADHD, obstinate defiant students and many other complexities.

Educational Assistant

Palliser School Division
01.2007 - 01.2009
  • I primarily worked in the kindergarten class with a non verbal autistic child.

Commercial Bank Teller

CIBC
01.1996 - 01.2004
  • As a teller I dealt with customers personally with the day to day banking transactions. I had to balance day end every day. Provide excellent customer service while helping customers banking needs get met.
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
  • Provided exceptional customer service, resulting in increased client retention and loyalty.
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
  • Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
  • Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Increased efficiency within the teller line by sharing best practices among colleagues, leading to shorter wait times for customers.
  • Executed wire transfers, stop payments and account transfers.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Arranged monies received in cash boxes and coin dispensers according to denomination.
  • Established rapport with new clients to increase satisfaction and loyalty.
  • Performed account maintenance by closing out accounts and changing customer addresses.

Education

High School Diploma -

06.1993

Skills

  • I enjoyed working with customers and being apart of a team
  • I love working with kids with special needs to help them have a voice when they don’t have one I am willing to seek further training so I can excel further in my career I look forward to meeting with you to discuss further my skills and abilities
  • Learning disabilities support
  • Teacher support
  • Group and individual instruction
  • Autism spectrum support
  • Literacy development
  • Student assessment
  • English language learners

Accomplishments

  • Supported multiple classroom teachers in implementing a developmentally-appropriate curriculum for a group of 1-4 students.

Languages

English
Full Professional

Certification

  • Brain Story
  • Hanen training
  • Siva Training

Timeline

Educational Assistant

Palliser school division
01.2022 - Current

Educational Assistant

Holy Spirit School division
01.2018 - 01.2024

Educational Assistant

Palliser School Division
01.2007 - 01.2009

Commercial Bank Teller

CIBC
01.1996 - 01.2004

High School Diploma -

Similar Profiles

CREATE PROFILE
Teresa Andrews