Teagan Skretting
Coaldale,Canada
Summary
Friendly and customer focused Server with strong interpersonal talents and POS system proficiency. Comfortable working independently and collaborates well with coworkers and supervisors. Makes quick and quality customer service and business decisions within fast-paced, high-volume environment. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
4
4
years of professional experience
Work History
Server/Bartender
Mclennans Cocktails and Cues
Coaldale, Alberta
04.2024 - 01.2025
- Trained new employees to perform duties.
- Implemented feedback from customers to improve service quality and menu offerings.
- Stocked service areas with supplies during slow periods.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Prepared drinks according to standard recipes.
- Greeted customers, answered questions and recommended specials to increase profits.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Kiosk Worker
Olive Branch Co.
Lethbridge, AB
11.2023 - 12.2023
- Inventoried merchandise to keep accurate product counts
- Alerted supervisors regarding safety and security issues
- Counted tips and balanced cash drawers after shifts
- Arranged items on promotional displays and shelves
- Helped customers with refunds and product returns
Server
Blowers and Grafton
Lethbridge, AB
04.2023 - 10.2023
- Greeted guests promptly
- Trained new servers in restaurant procedures
- Transported food products, cleaned tables and counters, and stocked dining room supplies
- Completed opening and closing checklists according to set standards
- Handled multiple tables simultaneously with high service quality
- Used slow periods to restock serving stations and wrap silverware
- Promoted specials, desserts, appetizers, and high-profit beverages to drive up meal totals
Supervisor
Tim Hortons
Coaldale, AB
09.2020 - 05.2023
- Observed team performance to provide feedback to management for discipline and performance evaluations
- Communicated with customers regarding product information, complaints and issues
- Assigned tasks to team members based on individual strengths and promoted teamwork-driven environment to meet goals
- Worked with POS systems and counted cash at the end of the day
Education
BACHELOR OF ARTS AND SCIENCE - PSYCHOLOGY
University of Lethbridge
Lethbridge, AB04.2027
Skills
- Time Management
- Adaptability
- Leadership
- Communication
- Teamwork
- Organization
- Dietary restrictions knowledge
- Food safety practices
- Guest engagement
- Point of sale (POS) system operations
- Multitasking and organization
Timeline
Server/Bartender
Mclennans Cocktails and Cues
04.2024 - 01.2025
Kiosk Worker
Olive Branch Co.
11.2023 - 12.2023
Server
Blowers and Grafton
04.2023 - 10.2023
Supervisor
Tim Hortons
09.2020 - 05.2023
BACHELOR OF ARTS AND SCIENCE - PSYCHOLOGY
University of Lethbridge
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