Temi Enilolobo
Ottawa,Canada
Summary
Dedicated and adaptable professional with a background in customer service, sales, and administrative support across diverse industries including banking, healthcare, and retail. Strong communicator with proven ability to resolve customer concerns, manage multiple priorities, and deliver exceptional client experiences. Eager to bring a proactive approach and collaborative spirit to any team.
Overview
7
7
years of professional experience
Work History
Contact Centre Representative
TD Bank
02.2023 - Current
- Perform customer transactions and assist clients in resolving banking inquiries.
- Obtain and process information to deliver financial services efficiently.
- Deliver exceptional customer service with a focus on building trust and satisfaction.
Medical Receptionist
Athletes Care Sports Medicine Centres
04.2023 - 10.2023
- Managed incoming calls and scheduled patient appointments with precision.
- Greeted visitors and facilitated smooth patient intake and front-desk operations.
- Maintained accurate filing systems for medical records and administrative tasks.
Server/Bottle Service Attendant
The Palace
08.2022 - 06.2023
- Welcomed guests and provided personalized service in a high-energy setting.
- Accurately took and delivered drink orders, ensuring a premium guest experience.
- Handled payments and assisted with menu inquiries and promotions.
Sales Associate
H&M
06.2018 - 01.2023
- Provided excellent customer service while managing sales transactions efficiently.
- Maintained a visually appealing sales floor and promoted in-store promotions.
- Adapted to fast-paced retail demands while enhancing customer satisfaction.
Education
Bachelor - Computer Science
Carleton University
Ottawa, ON01.2023
Ontario High School Diploma - undefined
Columbia International College
Hamilton, ON01.2017
Skills
- Leadership – Self-driven and considerate team leader with a collaborative mindset
- Communication – Clear and engaging communicator with excellent listening skills
- Time Management – Highly organized with the ability to prioritize and multitask efficiently
- Customer Service – Dedicated to delivering exceptional service and maintaining positive client relationships
- Organization – Detail-oriented with a structured approach to task completion and workflow
Languages
English
Native or Bilingual
Timeline
Medical Receptionist
Athletes Care Sports Medicine Centres
04.2023 - 10.2023
Contact Centre Representative
TD Bank
02.2023 - Current
Server/Bottle Service Attendant
The Palace
08.2022 - 06.2023
Sales Associate
H&M
06.2018 - 01.2023
Ontario High School Diploma - undefined
Columbia International College
Bachelor - Computer Science
Carleton University
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