Temilade K. Omosebi
Winnipeg,Canada
Summary
Enthusiastic and service-driven with a love for people and animals alike. Eager to grow into a leadership role and experienced in creating welcoming environments, managing customer needs, and supporting daily operations in busy retail spaces.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Independent Sales Contractor
Exchange Marketing
11.2023 - 06.2024
- Mastered service/product knowledge to effectively communicate value to potential clients.
- Identified and approached high-potential customers in designated residential or office areas to generate leads and drive sales opportunities.
- Implemented creative marketing strategies to engage prospective clients.
- Managed a database of leads and followed up with potential customers to nurture relationships and close sales.
- Collaborated with the marketing team to brainstorm innovative ideas and refine existing marketing materials for greater effectiveness.
- Participated in regular training sessions to enhance product knowledge, sales techniques, and customer engagement skills.
- Provided feedback to management on customer preferences, and market dynamics to support strategic decision making.
Member Service Representative
Planet Fitness
12.2022 - 11.2023
- Responded to member inquiries in person, and over the phone, assisting with sign-ups, cancellations, and account questions.
- Conducted facility tours and provided information on gym equipment, classes, and amenities.
- Handled cash transactions, processed payments, and managed member accounts.
- Maintained a clean and organized front desk area, ensuring a welcoming environment for members and guests.
- Assisted in maintaining member retention by promoting gym services, programs, and exclusive offers..
- Managed and updated member records, ensuring accuracy and confidentiality.
- Led new member orientations, providing clear guidance on gym policies, fitness equipment usage, safety protocols, and exercise techniques to assist members.
Sales Associate
Cleo Clothing Store
06.2022 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Resolved customer concerns using effective communication and conflict management skills.
- Lifted, pushed, and pulled up to 30lb pounds regularly.
- Met or exceeded individual sales goals and key performance indicators.
- Maintained calm demeanor and managed issues professionally and according to company standards.
Sales Manager
Tilly’s Clothing store
03.2020 - 04.2021
- Resolved customer issues and concerns.
- Processed customer transactions through the register as required.
- Maintained and updated files, databases, and records.
- Managed incoming and outgoing communications, including emails and phone calls.
- Managed office supplies, inventory, and equipment maintenance.
- Scheduled and coordinated events including team-building activities.
- Provided excellent customer service and managed inquiries from clients.
- Assisted in project management, tracking milestones, and ensuring timely completion.
Education
Bachelor’s degree - Nursing
University of Manitoba
Winnipeg, MB06-2027
Skills
- Client relationship building
- Effective verbal and written communication
- CPR certified
- Staff leadership and team motivation
- Attention to details
- Active listening
Certification
- CPR Certification December 2022 to December 2025
- Certified in CPR (Cardiopulmonary Resuscitation) techniques for both adults and infants.
- National Safecheck, Advanced Food Safety Certificate, 12th July 2024 to 2029.
Timeline
Independent Sales Contractor
Exchange Marketing
11.2023 - 06.2024
Member Service Representative
Planet Fitness
12.2022 - 11.2023
Sales Associate
Cleo Clothing Store
06.2022 - 09.2022
Sales Manager
Tilly’s Clothing store
03.2020 - 04.2021
Bachelor’s degree - Nursing
University of Manitoba
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