Taylor Brenner
Placerville
Summary
Dedicated and customer-focused professional with experience in fast-paced dining and healthcare environments. Demonstrates exceptional time management, attention to detail, and the ability to multitask efficiently while maintaining high service standards. Proven track record of building positive relationships with guests and team members, delivering genuine hospitality, and creating memorable experiences. Experienced in training new staff, supporting smooth daily operations, and contributing to overall team success through organization, reliability, and a strong work ethic.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Bricks Eats and Drinks
Placerville
09.2023 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Built relationships with customers and customized drinks to cater to individual preferences
- Trained new servers on restaurant policies and service standards.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Responded promptly to guests' needs, fostering satisfaction during their dining experience.
- Completed opening and closing checklists to ensure smooth restaurant operations.
Receptionist and Admissions Assistant
Western Slope Health Center
Placerville
04.2024 - 05.2025
- Assisted in processing patient registrations and insurance information.
- Scheduled appointments using electronic health record systems.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained patient confidentiality in all communications and records.
- Collaborated with healthcare staff to ensure smooth office operations.
- Performed data entry tasks into various computer systems accurately and promptly.
- Supported staff members with administrative tasks including typing letters, filing documents, and scanning and copying documents.
Hostess and Busser
Bricks Eats And Drinks
Placerville
05.2021 - 09.2023
- Greeted and seated guests promptly in a high-traffic dining environment.
- Monitored server availability and table turnover to efficiently seat guests.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Maintained cleanliness of the work station throughout shifts; wiped down counters, tables and chairs.
- Resolved guest complaints with empathy to ensure satisfactory outcomes.
- Trained new host staff on restaurant procedures and customer service standards.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Supported team members during busy shifts to enhance efficiency.
Education
High School Diploma -
El Dorado High School
Placerville, CA05-2023
Some College (No Degree) - Business Education
Folsom Lake College
Folsom, CASkills
- Attention to detail
- Organization skills
- Time management
- Relationship building
- Professionalism
- Self-motivation
- Fast learner
Certification
Employee of the month | Western Slope | March 2025
Timeline
Receptionist and Admissions Assistant
Western Slope Health Center
04.2024 - 05.2025
Server
Bricks Eats and Drinks
09.2023 - Current
Hostess and Busser
Bricks Eats And Drinks
05.2021 - 09.2023
High School Diploma -
El Dorado High School
Some College (No Degree) - Business Education
Folsom Lake College