Taylor Bailey
Burford,ON
Summary
Compassionate and driven Behavioral Psychology student in my fourth year, committed to supporting individuals through challenging times and empowering them toward personal growth. With extensive experience in peer mentoring, crisis intervention, and behavior analysis, I am dedicated to using my skills to make a meaningful impact. My ultimate goal is to become a psychologist, where I can apply my crisis intervention expertise and mental health knowledge to foster healing, resilience, and long-term well-being in others.
Overview
7
7
years of professional experience
1
1
Certification
Work History
9-8-8 Crisis Responder
Distress Centre of Greater Toronto
09.2024 - Current
- Delivered emotional support and crisis intervention to individuals in distress via textline.
- Utilized active listening, empathy, and de-escalation techniques to guide conversations toward safety and emotional stability.
- Assessed suicide risk and escalated situations when needed for immediate intervention.
- Helped service users identify coping strategies and resources for ongoing support.
- Documented case details accurately, ensuring appropriate follow-ups and referrals.
- Collaborated with supervisors and team members to debrief complex cases and optimize response strategies.
- Engaged in continuous training and professional development to refine crisis intervention techniques.
- Maintained confidentiality and adhered to ethical guidelines in every interaction.
Peer Support Volunteer
Brant Community Healthcare System
09.2023 - Current
- Provided empathetic peer support to mental health inpatients and drop-in participants, sharing personal experiences to build trust.
- Distributed hygiene packages and offered guidance to individuals on their recovery journey.
- Participated in monthly volunteer meetings and reported weekly statistics to help improve program delivery.
- Gained skills in crisis intervention, boundary-setting, and confidentiality to ensure effective and ethical support.
- Adapted communication strategies to meet the unique needs of each person while collaborating with supervisors to enhance support approaches.
House-Keeping Specialist
Freelance
Burford, ON
01.2018 - Current
- Provided housekeeping services for multiple clients, focusing on cleanliness and organization.
- Completed tasks such as dusting, vacuuming, mopping, and sanitizing surfaces.
- Built and maintained positive client relationships through clear communication and personalized service.
- Kept detailed logs of tasks, areas cleaned, and time spent for accurate record-keeping.
- Monitored and replenished cleaning supplies as needed.
Peer-Mentor
Big Brothers Big Sisters of Oxford County
Woodstock , ON
09.2020 - 12.2020
- Acted as a positive role model for youth facing challenges, fostering trust and rapport with mentees and their families.
- Worked with faculty to identify the specific support needs of mentees.
- Conducted regular check-ins to monitor progress and address challenges.
- Assisted in developing personalized plans to help mentees achieve their goals.
- Encouraged self-confidence and resilience by providing consistent emotional support and encouragement.
Education
Bachelor of Science - Behavioural Psychology
Seneca Polytechnic
York, ON04-2024
Associate of Arts - Social Service Worker
Fanshawe College
Simcoe, ON01.2021
Skills
- Mentorship and Leadership
- Crisis Triage and Risk Assessment
- Data Entry and Documentation
- Goal Setting and Progress Monitoring
- Psychoeducation
- Trauma-Informed Care
- Motivational Interviewing
- Behavioral Analysis
- Adaptability and Flexibility
- Communication and Rapport-Building
Certification
- First-Aid and CPR, Canadian Red Cross, 2020
- Canadian Psychological Association Affiliate, 2024
Timeline
9-8-8 Crisis Responder
Distress Centre of Greater Toronto
09.2024 - Current
Peer Support Volunteer
Brant Community Healthcare System
09.2023 - Current
Peer-Mentor
Big Brothers Big Sisters of Oxford County
09.2020 - 12.2020
House-Keeping Specialist
Freelance
01.2018 - Current
- First-Aid and CPR, Canadian Red Cross, 2020
- Canadian Psychological Association Affiliate, 2024
Bachelor of Science - Behavioural Psychology
Seneca Polytechnic
Associate of Arts - Social Service Worker
Fanshawe College
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