Summary

Overview

Work History

Education

Skills

Languages

Timeline

Taotao Liu

Pointe-Claire,QC

Summary

Anxious to obtain a right position to help launch career while achieving company goals.

Overview

years of professional experience

Work History

Manager

le chateau des enfant

Montreal, QC

04.2022 - 11.2022

Enforced customer service standards and resolved customer problems to uphold quality service.
Design product packaging,advertising pictures,cooperate to build the website.
Trained employees on additional job positions to maintain coverage of roles.
Recruited and hired qualified candidates to fill open positions.
Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Entered time and attendance logs in preparation for payroll.
Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
Created training modules and documentation to train staff.
Monitored staff performance and addressed issues.

Manager's Assistant

presotea

L'Ile Perrot, QC

12.2021 - 04.2022

Developed and implemented efficient filing systems for all incoming documents.
Handled incoming calls and directed callers to appropriate department or employee.
Responded to customer issues to provide immediate resolution and improve retention.

Structure Design Engineer

Yituo

Shanghai, China

08.2015 - 11.2018

Made accurate calculations regarding stresses and loads.
Design internal deco based on customer description.
Performed accurate engineering calculations for weights, loads and other metrics using both manual and digital methods.
Liaised with architects and other construction professionals.
Chose appropriate materials not only for construction but esthetique.
Computed loads and material stresses to determine optimal design for foundations and spans.

Education

DEP - Information Technology

Milestone College

Brossard, QC

04-2023

Bachelor - Engineering Design

Shanghai Normal University

Shanghai

07.2015