Taotao Liu
Pointe-Claire,QC
Summary
Anxious to obtain a right position to help launch career while achieving company goals.
Overview
7
7
years of professional experience
Work History
Manager
le chateau des enfant
Montreal, QC
04.2022 - 11.2022
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Design product packaging,advertising pictures,cooperate to build the website.
- Trained employees on additional job positions to maintain coverage of roles.
- Recruited and hired qualified candidates to fill open positions.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Entered time and attendance logs in preparation for payroll.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
- Created training modules and documentation to train staff.
- Monitored staff performance and addressed issues.
Manager's Assistant
presotea
L'Ile Perrot, QC
12.2021 - 04.2022
- Developed and implemented efficient filing systems for all incoming documents.
- Handled incoming calls and directed callers to appropriate department or employee.
- Responded to customer issues to provide immediate resolution and improve retention.
Structure Design Engineer
Yituo
Shanghai, China
08.2015 - 11.2018
- Made accurate calculations regarding stresses and loads.
- Design internal deco based on customer description.
- Performed accurate engineering calculations for weights, loads and other metrics using both manual and digital methods.
- Liaised with architects and other construction professionals.
- Chose appropriate materials not only for construction but esthetique.
- Computed loads and material stresses to determine optimal design for foundations and spans.
Education
DEP - Information Technology
Milestone College
Brossard, QC04-2023
Bachelor - Engineering Design
Shanghai Normal University
Shanghai07.2015
Skills
- Positive and Professional
- Excellent Math Skills
- Performance Improvement
- Friendly and Outgoing
- POS System Operation
- Team Leadership
- Report Writing
- Scheduling
- Database Management
- Payroll and budgeting
- Microsoft Outlook
- Microsoft PowerPoint
Languages
English
Professional
French
Professional
Mandarin
Native/ Bilingual
Timeline
Manager
le chateau des enfant
04.2022 - 11.2022
Manager's Assistant
presotea
12.2021 - 04.2022
Structure Design Engineer
Yituo
08.2015 - 11.2018
DEP - Information Technology
Milestone College
Bachelor - Engineering Design
Shanghai Normal University