Tanya Verma
scarborough,canada
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Supervisor
Paragon Security
08.2024 - Current
- Recorded incident reports with detailed accounts of occurrences.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Evaluated existing emergency plans, making updates as needed to address changes in facility layout or emerging threats.
- Led team of security personnel, ensuring high standards of discipline and professionalism were maintained.
CUSTOMER SERVICE
Scotiaplaza
12.2022 - 02.2024
- - Delivered consistent and professional customer service for monthly and transient parking customers, addressing inquiries and processing transactions efficiently.
- - Acted as a brand ambassador, interfacing with guests, communicating company policies, and enforcing regulations.
- - Built strong customer rapport, addressing inquiries and complaints with empathy and providing accurate information.
- - Leveraged technical skills to gather information, compose documents, and ensure data integrity.
- - Assisted customers with web-based interfaces, ensuring timely resolution and accurate information updates.
OFFICE ADMINISTRATOR
Hustler transit
09.2021 - 11.2022
- - Managed office operations including data entry, document management, and administrative support.
- - Provided excellent customer service by answering inquiries, resolving issues, and maintaining customer records accurately.
- - Coordinated meetings, appointments, and travel arrangements for staff members.
- - Implemented and maintained filing systems, ensuring confidentiality and security of sensitive information.
FINANCIAL SERVICES INTERN
Gupta financial services (chartered Accountant)
06.2020 - 01.2021
- - Assisted a Chartered Accountant with financial analysis, bookkeeping, and preparation of financial statements.
- - Conducted market research to provide insights for financial planning and investment strategies.
- - Handled client inquiries and provided support in resolving financial issues.
- - Assisted in the preparation and filing of tax returns and other regulatory documents.
- - Developed proficiency in financial software and tools to streamline processes and enhance data accuracy.
Education
BUSINESS ADMINISTRATION -
Academy of learning career college
01.2024
GLOBAL BUSINESS MANAGEMENT - undefined
Loyalist college
Scarborough, Ontario01.2023
BACHELOR'S OF COMMERCE - undefined
Multani mal modi college
01.2017
Skills
- Exceptional customer service
- Strong communication skills (verbal and written)
- Technology proficient
- Data entry and management
- Problem solving and decision making
- Team collaboration
- Proficient in MS office
- Fast and accurate transaction processing
- Cash flow management
- Payroll processing
- Month-end reports
- Bookkeeping
LANGUAGES
English | Advanced
Hindi | Native
Punjabi | Native
Certification
- First aid and cpr
- Security license
- Smart serve license
- IFC and CFS( in progress)
Timeline
Security Supervisor
Paragon Security
08.2024 - Current
CUSTOMER SERVICE
Scotiaplaza
12.2022 - 02.2024
OFFICE ADMINISTRATOR
Hustler transit
09.2021 - 11.2022
FINANCIAL SERVICES INTERN
Gupta financial services (chartered Accountant)
06.2020 - 01.2021
GLOBAL BUSINESS MANAGEMENT - undefined
Loyalist college
BACHELOR'S OF COMMERCE - undefined
Multani mal modi college
BUSINESS ADMINISTRATION -
Academy of learning career college