Highly communicative professional with more than two years of expertise as Concierge for commercial as well as residential sites. Organized and dependable team player, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Supervisor
Knights On Guard Security
Prime Condos, Toronto, ON
06.2024 - Current
Supervise and coordinate daily activities of security personnel to ensure compliance with established protocols.
Conduct regular inspections of premises to identify potential security risks and recommend improvements.
Monitor CCTV systems and other surveillance equipment to detect suspicious activities.
Train and mentor security staff on best practices in condo security and emergency response.
Collaborate with law enforcement agencies as needed to report incidents or gather intelligence.
Prepare detailed reports on incidents, investigations, and operational activities for management review.
Develop and implement security policies and procedures to enhance overall safety.
Concierge/Security (Site Supervisor)
Securiguard Services
Metrolinx, Toronto, ON
09.2022 - 05.2024
Programmed security, access control and CCTV systems
Enhanced site security by implementing surveillance systems
Managed and trained a team of security personnel for optimal performance in maintaining site safety
Streamlined reporting procedures, resulting in improved communication between security staff and management
Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment
Patrol Guard
Securiguard Services
CIBC, Toronto, ON
10.2022 - 04.2024
Enhanced security by conducting regular foot patrols throughout the property
Maintained a safe environment with thorough inspections of entry points, lighting, and landscaping for potential hazards
Documented daily activities in detailed logs, ensuring accuracy and consistency for future reference and analysis
Prevented unauthorized access to facilities through strict adherence to identification verification procedures
Always demonstrated professionalism by adhering to company policies, dress code standards, and professional protocols while on duty
Concierge/Security (Residential)
Securiguard Services
Toronto, Canada
08.2021 - 09.2022
Monitor and patrol residential premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
Respond promptly to alarms and investigate disturbances, ensuring swift resolution and reporting incidents to law enforcement when necessary
Conduct regular security audits and risk assessments to identify vulnerabilities and implement corrective measures
Assist residents with safety concerns and provide escort services as needed
Maintain detailed logs of activities, incidents, and irregularities, ensuring accurate and comprehensive documentation